Cloud Data Center Technician – On-Call, Network & Hardware

Amazon Web Services (AWS); Vicksburg (MS); On-site; USD 39,000 - 69,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Relocation stipend

Job summary

Amazon Data Services, Inc. - A19 is seeking a Data Center Technician to support AWS data centers in Mississippi. You will perform server rack installations, hardware repairs, and network troubleshooting to ensure service availability.

This role requires travel to multiple data center sites and participation in 24/7 on-call rotations. The position emphasizes hands-on hardware work, collaboration with engineers and vendors, and opportunities to contribute to documentation and process improvements.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience in computer networking.
• Experience working with Linux operating systems.
• Can lift and rack equipment up to 40 pounds.
• Experience with computer hardware troubleshooting and repair.
• Work a flexible schedule including weekends, nights, and holidays.
• 18+ months of computer/server hardware troubleshooting or related IT experience.
• 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair).

Responsibilities

• Install and rack servers, diagnose hardware faults, troubleshoot networks, and repair systems to keep AWS services available.
• Be primary contact for engineers, vendors, and contractors across internal and external teams.
• Handle on-call shifts and participate in maintenance and change management.
• Contribute to documentation and process improvements from operational findings.
• Assist with interviewing, training, and onboarding new team members.

Skills

Networking basics

Linux administration

Hardware troubleshooting

On-call rotation

Travel readiness

Education

BS in IT/CS

Equivalent professional experience

Job description

Amazon Data Services, Inc. - A19 is seeking a Data Center Technician to support AWS data centers in Mississippi. You will perform server rack installations, hardware repairs, and network troubleshooting to ensure service availability.

This role requires travel to multiple data center sites and participation in 24/7 on-call rotations. The position emphasizes hands-on hardware work, collaboration with engineers and vendors, and opportunities to contribute to documentation and process improvements.