AWS Data Center Technician - On-Call Hardware & Networking

Apply4itjobs; Canton (MS); On-site; USD 36,000 - 65,000; Full time

Benefits offered by this job

Relocation stipend

RSUs & Sign-on payments

Health insurance

401(k)

Job summary

Amazon Web Services (AWS) in Mississippi Canton is hiring a Data Center Technician to maintain server hardware, diagnose networking issues, and participate in 24/7 operations. The role emphasizes on-site technical work, on-call rotations, and collaboration with cross-functional teams.

You will handle hardware installations, troubleshooting, and documentation while ensuring high availability of AWS services across data centers.

Qualifications

• 18+ months of computer/server hardware troubleshooting or related IT experience.
• 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair).
• Bachelor’s degree in an IT-related field preferred.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Server hardware troubleshooting

Networking (L1/L2)

Flexible scheduling

Education

Bachelor’s degree in IT-related field

Tools

Linux

Network+ or similar

Data center hardware experience

Job description

Amazon Web Services (AWS) in Mississippi Canton is hiring a Data Center Technician to maintain server hardware, diagnose networking issues, and participate in 24/7 operations. The role emphasizes on-site technical work, on-call rotations, and collaboration with cross-functional teams.

You will handle hardware installations, troubleshooting, and documentation while ensuring high availability of AWS services across data centers.