Cloud AI Solutions Architect | Customer Engineer III

Google Inc.; Atlanta (GA); On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Equity

Job summary

Google Cloud is seeking a Customer Engineer with a specialty in Cloud AI to accelerate technical wins and adoption of complex workloads. You will partner with technical sales, write code for prototypes, and present practical solutions to customers.

You will collaborate with Platform CEs, provide feedback to product teams, and communicate effectively with executives to tailor cloud AI solutions. You will engage with customers to understand business and technical requirements, develop demos and

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 10 years of cloud native architecture experience in a customer-facing or support role.
• Experience with AI agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen), agentic design patterns (e.g., tool-use, multi-agent collaboration), and integrating models into autonomous workflows via advanced API prompting and RAG.
• Experience with machine learning model development and deployment.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience using programming languages to design demos, prototypes, or workshops for customers.

Responsibilities

• Drive the technical win for workloads within Cloud AI to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
• Combine business strategies, development, and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market (GTM) team.
• Work within product and engineering management systems to document, prioritize, and drive resolution of customer feature requests and issues.

Skills

Stakeholder engagement

Decision making

Cloud native architecture

Ambiguity handling

Customer-facing experience

Education

Bachelor’s degree or equivalent practical experience

Master's degree in CS/Engineering/Math or equivalent

Tools

LangGraph

CrewAI

AutoGen

LLM integration

Job description

Google Cloud is seeking a Customer Engineer with a specialty in Cloud AI to accelerate technical wins and adoption of complex workloads. You will partner with technical sales, write code for prototypes, and present practical solutions to customers.

You will collaborate with Platform CEs, provide feedback to product teams, and communicate effectively with executives to tailor cloud AI solutions. You will engage with customers to understand business and technical requirements, develop demos and