Closing Shift Leader: Drive Service & Team Momentum

Papa John's International; Indiana (PA); On-site; USD 17,000 - 23,000; Full time

Job summary

Papa Johns is seeking a Closing Shift Leader to support restaurant operations, ensure quality products, and deliver excellent customer service. The role involves supervising staff, managing shift staffing, training, and upholding brand standards while driving sales and profitability.

The position requires a high school diploma or GED, a stable work history, and flexibility to work long hours, nights and weekends in a fast-paced environment. Non-exempt hourly role.

Qualifications

• High school diploma or GED required.
• Successful and stable employment history.
• Non-exempt, hourly position; ability to work long shifts, nights and weekends.

Responsibilities

• Demonstrate exemplary operations skills in all aspects of the restaurant and ensure quality products and customer service.
• Supervise a restaurant team, maintain shift staffing, train team members, enforce standards, and promote teamwork and a fun atmosphere.
• Contribute to sales goals by providing prompt customer service and training to increase check averages.
• Contribute to profit goals by managing cash with the FOCUS System and overseeing inventory and assets with safety and security compliance.

Skills

Cash management

Customer service

Team leadership

Communication

Education

High School diploma or GED

Job description

Papa Johns is seeking a Closing Shift Leader to support restaurant operations, ensure quality products, and deliver excellent customer service. The role involves supervising staff, managing shift staffing, training, and upholding brand standards while driving sales and profitability.

The position requires a high school diploma or GED, a stable work history, and flexibility to work long hours, nights and weekends in a fast-paced environment. Non-exempt hourly role.