Closing Manager

Smithfield's Chicken 'N Bar-B-Q; Wilmington (NC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Paid vacation

Benefits at 6 months

Overtime available

Company contribution

Job summary

Smithfield's Chicken 'N Bar-B-Q in Wilmington, NC seeks a Closing Manager to lead the final shift. This role covers 5 days per week, with start times between 2-5pm and Fri/Sat/Sun as expected shifts, closing the restaurant by 10pm or 11pm on peak nights.

Position is roughly 40 hours per week, with overtime available for top performers. Benefits begin at 6 months, and paid vacation is included. Strong leadership and guest service focus are essential to keep operations running smoothly.

Qualifications

• Experienced restaurant leader with drive-thru experience.
• High standards of operational execution and nightly shutdown.
• Guest advocacy to ensure no one leaves unhappy.
• Hands-on style of leadership with an upbeat personality.
• Strong communication skills and professional appearance.
• Ability to taste and handle all menu items and maintain quality.
• Able to stand for extended periods and lift 50 lbs.

Responsibilities

• Oversee nightly closing procedures and drive-thru operations.
• Ensure operational excellence and consistent food quality.
• Maintain high guest satisfaction during closing hours.
• Lead a team toward on-time, accurate service and clean shutdown.

Skills

Drive-thru experience

Restaurant leadership

Guest advocacy

Hands-on leadership

Upbeat attitude

Communication skills

Professional appearance

Food quality standards

Menu knowledge

Heavy lifting

Job description

The leader selected will work the closing shift 5 days per week starting between 2-5pm, Fri/Sat/Sun are expected shifts.

Keep in mind we close at 10pm Sunday-Thursday and 11pm on Friday and Saturday, this role will be at 40 hours or perhaps slightly above.

Closing Manager Candidates Compensation and Benefits:

• Compensation up to $20 per hour.
• The latest closing time is 11 pm on Fri/Sat
• Benefits available at 6 months of service with company contribution.
• Paid vacation!
• High-quality products and well-maintained facilities! We fix our equipment!
• OVERTIME HOURS ARE AVAILAB:E FOR TOP PERFORMERS

Closing Manager Qualifications:

• Experienced restaurant leader, current or very recent experience with drive thru.
• High standards of operational execution and nightly shutdown.
• A guest advocate- do not let anyone leave unhappy!
• Hands-on style of leadership
• Upbeat personality
• Solid communication skills and professional appearance
• Standard-driven to deliver fantastic food, value, and customer service
• Must be able to taste and handle all menu items
• Ability to be on your feet for extended periods and lift 50 Lbs. from ground up