Closing-Driven Inside Sales Specialist (Temp-to-Hire)

Vaco; Glendale (CA); Presencial; USD 55.000 - 62.000; Jornada completa

Descripción de la vacante

Vaco in Glendale, CA is seeking a confident Retainer Specialist to join a fast-paced inside sales team within a plaintiff-side employment law firm. This is a closing-focused inside sales role, with qualified leads passed from the intake team for close and retainer signing.

The ideal candidate will build rapport over the phone, explain retainer services, handle objections, and guide clients through the agreement process to secure signed retainers.

Formación

• 3+ years of sales experience preferred.
• Strong inside sales, closing, or phone-based sales.
• Proven ability to build rapport and move customers toward a decision.
• Comfortable handling objections and rejection.
• High-energy, polished, professional communication style.
• Legal experience is a plus but not required.
• No degree required.
• Bilingual English/Spanish is a plus.

Responsabilidades

• Contact qualified prospective clients provided by the intake team.
• Build rapport and establish trust quickly over the phone.
• Explain the firm's services and retainer agreement clearly and professionally.
• Guide prospective clients through the retainer process.
• Handle questions, concerns, and objections while maintaining professionalism.
• Follow up consistently with prospective clients to secure completed agreements.
• Educate prospects on appropriate services and available next steps.
• Maintain accurate notes and activity within the CRM.
• Manage a high volume of prospective clients and follow-up activity.
• Partner with attorneys and the intake team to improve messaging and conversion.
• Represent the firm professionally as a key point of contact for prospective clients.

Conocimientos

Inside sales

Closing

Phone-based sales

Rapport building

Objection handling

Follow-up

CRM usage

Descripción del empleo

Vaco in Glendale, CA is seeking a confident Retainer Specialist to join a fast-paced inside sales team within a plaintiff-side employment law firm. This is a closing-focused inside sales role, with qualified leads passed from the intake team for close and retainer signing.

The ideal candidate will build rapport over the phone, explain retainer services, handle objections, and guide clients through the agreement process to secure signed retainers.