Clinician Onboarding & Experience Concierge

PRN - Physical Therapy Clinics; United States; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits package

Medical, Vision, and Dental plans

Paid time off

Student loan repayment options

Professional development resources

Ongoing clinical education support

Job summary

PRN brings together trusted PT brands across the West and Central U.S. The Onboarding Specialist will guide new clinicians through onboarding, integration, and transition to practice, coordinating with HR, Operations, and Clinical Education to enable a smooth start and ongoing success.

You will monitor milestones, identify barriers, and help optimize the new hire experience to support long-term clinician retention and engagement across the organization.

Qualifications

• Bachelor’s degree required.
• 1–2 years of related experience.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills with proven ability to build trust and rapport.
• Demonstrated problem-solving skills and ability to work collaboratively across departments.
• Working knowledge of Outlook, Microsoft Word, and Excel.

Responsibilities

• Onboarding & Integration: serve as a resource and concierge for all new clinical hires at time of hire; guide new hires through organizational processes, resources, and support structures; monitor onboarding milestones and address gaps.
• Retention & Engagement: monitor new hire satisfaction and engagement; partner with HR and Clinical Leadership for early intervention; facilitate connections between new hires and teams.
• Collaboration & Communication: liaison between new clinicians and Operations, HR, Clinical Education, Data Integrity, and IT; communicate progress to the Director of Clinician Experience; contribute to continuous improvement initiatives.

Skills

Organizational skills

Project management

Communication

Interpersonal skills

Problem-solving

Outlook

Microsoft Word

Excel

Education

Bachelor’s degree

Tools

Outlook

Microsoft Word

Excel

Job description

PRN brings together trusted PT brands across the West and Central U.S. The Onboarding Specialist will guide new clinicians through onboarding, integration, and transition to practice, coordinating with HR, Operations, and Clinical Education to enable a smooth start and ongoing success.

You will monitor milestones, identify barriers, and help optimize the new hire experience to support long-term clinician retention and engagement across the organization.