Clinical Onboarding Specialist

PRN - Physical Therapy Clinics; United States; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits package

Medical, Vision, and Dental plans

Paid time off

Student loan repayment options

Professional development resources

Ongoing clinical education support

Job summary

PRN brings together trusted PT brands across the West and Central U.S. The Onboarding Specialist will guide new clinicians through onboarding, integration, and transition to practice, coordinating with HR, Operations, and Clinical Education to enable a smooth start and ongoing success.

You will monitor milestones, identify barriers, and help optimize the new hire experience to support long-term clinician retention and engagement across the organization.

Qualifications

• Bachelor’s degree required.
• 1–2 years of related experience.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills with proven ability to build trust and rapport.
• Demonstrated problem-solving skills and ability to work collaboratively across departments.
• Working knowledge of Outlook, Microsoft Word, and Excel.

Responsibilities

• Onboarding & Integration: serve as a resource and concierge for all new clinical hires at time of hire; guide new hires through organizational processes, resources, and support structures; monitor onboarding milestones and address gaps.
• Retention & Engagement: monitor new hire satisfaction and engagement; partner with HR and Clinical Leadership for early intervention; facilitate connections between new hires and teams.
• Collaboration & Communication: liaison between new clinicians and Operations, HR, Clinical Education, Data Integrity, and IT; communicate progress to the Director of Clinician Experience; contribute to continuous improvement initiatives.

Skills

Organizational skills

Project management

Communication

Interpersonal skills

Problem-solving

Outlook

Microsoft Word

Excel

Education

Bachelor’s degree

Tools

Outlook

Microsoft Word

Excel

Job description

Description

Physical Rehabilitation Network (PRN) and its Family of Brands is seeking to recruit and hire an Onboarding Specialist.

About Us

PRN brings together some of the most trusted PT brands across the West and Central U.S. Whether in the clinic or behind the scenes, we’re all about personalized care, smart clinical insight, and making every patient feel supported from start to finish.

About The Role

The Onboarding Specialist serves as the dedicated guide and advocate for all new clinical hires during their onboarding and transition-to-practice journey. The Onboarding Specialist liaises with Corporate departments, Operational Leaders, and the Transition to Practice Program to ensure that new clinicians are fully supported from time of hire, integrated, and equipped to thrive within the organization.

By proactively identifying barriers, problem-solving challenges, and serving as a liaison with key stakeholders across the organization, the Onboarding Specialist plays a pivotal role in optimizing the new hire experience and strengthening long-term clinician retention.

Duties & Responsibilities

Onboarding & Integration

• Serve as a resource and concierge for all new clinical hires at time of hire
• Guide new hires through organizational processes, resources, and support structures to ensure seamless integration.
• Monitor and track onboarding milestones, ensuring timely completion and addressing gaps or concerns.

Retention & Engagement

• Actively monitor new hire satisfaction and engagement levels, identifying potential barriers to success or retention.
• Partner with HR and Clinical Leadership to provide early intervention and solutions
• Facilitate connections between new hires

Collaboration & Communication

• Serve as a liaison between new clinicians and departments such as Operations, HR, Clinical Education, Data Integrity, and IT to resolve barriers.
• Communicate progress, insights, and emerging themes to the Director of Clinician Experience.
• Contribute to continuous improvement initiatives by gathering feedback and identifying opportunities to enhance the clinician experience.

Required

Skills & Qualifications

• Bachelor’s degree
• 1-2 years related experience
• Strong organizational and project management skills, with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills, with proven ability to build trust and rapport.
• Demonstrated problem-solving skills and the ability to work collaboratively across departments.
• Working knowledge of computer systems including Outlook, Microsoft Word, and Excel.

Preferred

• Experience working in a healthcare or clinical education environment.
• Background in clinician onboarding, engagement, or retention initiatives.
• Familiarity with onboarding programs, employee engagement, and development

Benefits & Perks

We offer a comprehensive and competitive compensation package designed to support both personal and professional well-being. Team members enjoy full-scale benefits—including robust Medical, Vision, and Dental plans—along with paid time off, clinical incentive opportunities, and student loan repayment options. We are committed to your continued growth and success, providing professional development resources and ongoing clinical education support.

This role offers the opportunity to directly influence the experience and success of our newest clinicians. By guiding them through critical early career stages, the Clinical Concierge helps shape a culture of excellence, belonging, and long-term professional growth within the organization.

At PRN, you’ll be part of a supportive, mission-driven environment dedicated to excellence in patient care and the success of every member of our team.