Provider Onboarding Architect – Telehealth Ops

Conduit Health; New York (NY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Performance-based incentives

Unlimited PTO

Direct mentorship opportunities

Job summary

Conduit Health is seeking a Provider Onboarding Manager to oversee the training experience of new clinicians. This role involves creating onboarding materials, running live sessions, and ensuring providers are successful from day one.

Applicants should have 2-3 years in clinician onboarding and a deep understanding of the telehealth lifecycle. The company offers a competitive salary, flexible work arrangements, and ample growth opportunities.

Qualifications

• 2–3+ years of experience in clinician onboarding or related healthcare operations role.
• Experience building onboarding programs from the ground up.
• Understanding of the telehealth lifecycle from both patient and provider perspectives.

Responsibilities

• Own the end-to-end provider onboarding program.
• Build and maintain onboarding resources for platform usage and workflows.
• Track and report on core KPIs related to provider performance.

Skills

Clinician onboarding experience

Strong communication skills

Organizational skills

Proactive self-learner

Cross-functional collaboration

Tools

Healthie EMR

Job description

Conduit Health is seeking a Provider Onboarding Manager to oversee the training experience of new clinicians. This role involves creating onboarding materials, running live sessions, and ensuring providers are successful from day one.

Applicants should have 2-3 years in clinician onboarding and a deep understanding of the telehealth lifecycle. The company offers a competitive salary, flexible work arrangements, and ample growth opportunities.