New Hire Experience Concierge

Functional Pathways; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Functional Pathways, headquartered in Knoxville, TN, is seeking a Welcome Experience Concierge (Onboarding Specialist) to guide new employees through their onboarding journey with a supportive, personalized welcome. The role emphasizes belonging, timely resources, and culture of care across the onboarding process.

Collaborating with People Experience Generalists, Recruiters, and hiring leaders, the onboard specialist ensures clear instructions, accurate documentation, and proactive communication

Qualifications

• Excellent interpersonal and communication skills with warmth and professionalism.
• Ability to guide new hires through complex onboarding processes with patience and accuracy.
• Strong organizational skills to manage multiple onboarding tasks and deadlines.

Responsibilities

• Serve as the first point of contact for all new hires, welcoming them with warmth and professionalism.
• Build relationships with new employees by checking in regularly and anticipating needs.
• Coordinate onboarding with People Experience Generalists, Recruiters, and hiring leaders to ensure timely completion of requirements.

Skills

Interpersonal skills

Communication

Organizational skills

HR systems familiarity

Customer service

Education

High School Diploma

Tools

HRIS

Job description

Functional Pathways, headquartered in Knoxville, TN, is seeking a Welcome Experience Concierge (Onboarding Specialist) to guide new employees through their onboarding journey with a supportive, personalized welcome. The role emphasizes belonging, timely resources, and culture of care across the onboarding process.

Collaborating with People Experience Generalists, Recruiters, and hiring leaders, the onboard specialist ensures clear instructions, accurate documentation, and proactive communication