Infusion Clinic Administrative Specialist

Brigham and Women’s Faulkner Hospital; Boston (MA); On-site; USD 26,174 - 39,950; Full time

Job summary

Brigham and Women's Faulkner Hospital is seeking a capable unit secretary for the Infusion Department. Under supervision, you will handle a broad range of secretarial duties and coordinate procedures to ensure efficient operations while delivering quality patient care.

Responsibilities include answering clinic phones, scheduling infusion appointments, checking in patients, assisting with indirect patient care, greeting visitors, and supporting department efficiency.

Qualifications

• High School Diploma or Equivalent required; Associate’s Degree preferred; Bachelor’s Degree preferred.
• Experience in a medical setting preferred 2–3 years; Epic 1–2 years preferred.
• Proficient with computer and Microsoft Office.
• Accurate, thorough, and orderly work with strong attention to detail.

Responsibilities

• Answer clinic phones, retrieve messages, and answer calls promptly.
• Collaborate with health care team members to schedule patient infusion appointments.
• Check in patients for their appointments.
• Provide indirect care appropriate to patients and families served on the unit.
• Greet and receive visitors and respond to the needs of patients and family members.
• Take a proactive role in the efficient operation of the unit.

Skills

Computer proficiency

Microsoft Office

Attention to detail

Time management

Interpersonal skills

Verbal and written communication

Education

High School Diploma or Equivalent

Associate’s Degree preferred

Bachelor’s Degree preferred

Tools

Epic

Job description

Brigham and Women's Faulkner Hospital is seeking a capable unit secretary for the Infusion Department. Under supervision, you will handle a broad range of secretarial duties and coordinate procedures to ensure efficient operations while delivering quality patient care.

Responsibilities include answering clinic phones, scheduling infusion appointments, checking in patients, assisting with indirect patient care, greeting visitors, and supporting department efficiency.