Clinical Team Lead, Mental Health & CCS

Wisconsin Community Services, Inc.; Milwaukee (WI); On-site; USD 55,000 - 85,000; Full time

Job summary

Wisconsin Community Services, Inc. is seeking a Mental Health Professional to lead a team of CCS Care Coordinators and provide clinical oversight for the CCS program.

This role includes supervision, staff development, and ensuring compliance with DHS requirements while coordinating care in Milwaukee County. Responsibilities include directing intakes, supervising data entry, managing discharges, and delivering trauma-informed care.

Qualifications

• Master’s degree in a behavioral science or related field (e.g., Psychology, Social Work).
• Licensure as a Licensed Professional Counselor or Licensed Clinical Social Worker.
• Supervisory experience preferred; familiarity with Milwaukee County Behavioral Health Services preferred.
• Meet all WCS and contractor requirements for background checks, driver’s record, and drug screen.
• Valid driver’s license and adequate automobile insurance as required.

Responsibilities

• Oversee CCS care coordinators and provide clinical oversight for the CCS program.
• Supervise and support coordinators; ensure timely data entry into Avatar.
• Oversee discharges with Milwaukee County and maintain DHS 36 compliance.
• Provide staff supervision through meetings, supervision, and side-by-side support.
• Recruit, interview, and train new staff; coordinate ongoing professional development.
• Complete annual evaluations and identify training needs; implement accordingly.
• Provide crisis support and staff coverage as needed.
• Monitor timesheets and required documentation for timeliness.
• Maintain QA processes for clinical practices and billing compliance.
• Document individuals served and team contacts per agency standards.
• Participate in program planning, policy compliance, and accountability with the Program Manager.
• Represent the agency at county initiatives and provider meetings; attend CCS meetings.

Skills

Clinical assessment

Crisis response

Team supervision

Cultural sensitivity

Communication with staff

Education

Master’s degree in behavioral science or related field

Tools

Avatar data entry

Job description

Wisconsin Community Services, Inc. is seeking a Mental Health Professional to lead a team of CCS Care Coordinators and provide clinical oversight for the CCS program.

This role includes supervision, staff development, and ensuring compliance with DHS requirements while coordinating care in Milwaukee County. Responsibilities include directing intakes, supervising data entry, managing discharges, and delivering trauma-informed care.