Clinical System Analyst

ConsultNet Technology Services and Solutions; Redwood City (CA); Hybrid; USD 96,000 - 152,000; Part time

Job summary

ConsultNet Technology Services and Solutions seeks an Epic Application Analyst to lead end-to-end behavioral health builds across outpatient, crisis, residential, inpatient, and SUD programs. You will configure documentation components, workflows, and regulatory-compliant processes, including 42 CFR Part 2.

You’ll execute tests, train users, and support go-lives across BHRS settings. Qualified candidates have 5+ years with Epic as an analyst, with 2+ years in BH builds, Epic ClinDoc/Ambulatory

Qualifications

• Bachelor's degree in health informatics, information systems, nursing, behavioral health, or related field (or equivalent).
• 5+ years as an Epic application analyst, with at least 2 years in behavioral health build.
• Current Epic ClinDoc and Ambulatory certifications.
• 2+ Epic implementations and 2 go-lives, incl. behavioral health build.
• Strong knowledge of Epic clinical documentation tools and BH workflows.
• Knowledge of 42 CFR Part 2 and CA Medi-Cal BH documentation and billing.
• Experience developing/executing test scripts, troubleshooting production issues, documenting builds, and communicating with stakeholders.
• Bonus: Epic Behavioral Health accreditation or equivalent training.
• Experience across outpatient, crisis, residential, inpatient, and SUD BH settings.
• County or public BH experience.

Responsibilities

• Lead end-to-end Epic behavioral health builds across BH settings.
• Configure BH documentation components: navigators, forms, flowsheets, templates, and preferences.
• Ensure compliance with 42 CFR Part 2; align with BHRS crosswalk and Epic foundation.
• Develop/test scripts, document results, track defects, resolve build/workflow issues.
• Triage production tickets and support 90 days post-go-live; provide end-user training.

Skills

Epic workflows

Behavioral health

Clinical documentation

Regulatory knowledge

Testing & QA

Stakeholder comms

Go-live support

Education

Bachelor's degree in health informatics / related field

Tools

Epic ClinDoc

Epic Ambulatory

Job description

Redwood City, CA- Mostly remote, will need to go into office as needed

12+ month contract

Immediate hire for an Epic Application Analyst that will be responsible for end-to-end Epic behavioral health build across outpatient, crisis, residential, inpatient, and substance use disorder (SUD) programs, including clinical documentation, assessments, treatment planning, workflows, regulatory requirements, testing, training, and go-live support. Build and maintain Epic behavioral health documentation components, including navigators, SmartForms, flowsheets, note templates, SmartTexts, and preference lists, aligned with the BHRS crosswalk and Epic foundation. Configure assessments, treatment plans, episodes, facility structures, orders, referrals, and consent workflows, including compliance with 42 CFR Part 2. Translate clinical and operational requirements into functional Epic build across applicable behavioral health settings. Develop and execute test scripts, document results, track defects, and support resolution of build and workflow issues. Triage and resolve production tickets for live BHRS departments. Maintain build documentation in the project build tracker and Sherlock. Present build in project workgroups and collaborate with clinical, operational, quality management (QM), and technical stakeholders. Support end-user training, go-live activities, and the command center through 90 days post-go-live.

Required Qualifications:

• Bachelor's degree in health informatics, information systems, nursing, behavioral health, or a related field, or equivalent experience.
• Five or more years of experience as an Epic application analyst, including at least two years of behavioral health build.
• Current Epic certification in ClinDoc and Ambulatory.
• At least two completed Epic implementation cycles and two successful go-lives, including behavioral health build experience.
• Strong knowledge of Epic clinical documentation tools and behavioral health workflows.
• Working knowledge of behavioral health regulatory requirements, including 42 CFR Part 2 and California Medi-Cal behavioral health documentation and billing.
• Demonstrated ability to develop and execute test scripts, troubleshoot production issues, document build, and communicate effectively with clinical and operational stakeholders.
• Bonus Skills:Epic Behavioral Health accreditation or equivalent specialized training.
• Experience across multiple behavioral health settings, including outpatient, crisis, residential, inpatient, and SUD programs.
• County or public behavioral health experience.