Epic Ambulatory Analyst - Behavioral Health - Remote - San Mateo, CA

Waterfall Technology Consulting Partners LLC; San Francisco (CA); Remote; USD 90,000 - 130,000; Full time

Job summary

Waterfall Technology Consulting Partners LLC seeks an Epic Behavioral Health Analyst to support design, build, testing, and implementation of behavioral health workflows within the Epic platform. You will work with clinical stakeholders, IT teams, and leadership to ensure workflows are configured, tested, and deployed during the Epic lifecycle.

The role focuses on behavioral health modules, ensuring regulatory compliance, supporting clinical documentation, and improving provider and patient

Qualifications

• Bachelor's degree in: Health Informatics, Healthcare Administration, Information Systems or Behavioral Health–related field.
• Must be Ambulatory Certified.
• Strong knowledge of behavioral health clinical workflows and translating business requirements.

Responsibilities

• Lead or support Epic Behavioral Health deployment and build.
• Collaborate with psychiatrists, therapists, social workers, nurses and compliance teams to gather requirements.
• Develop and validate tests: unit, integrated, and UAT; ensure regulatory compliance.

Skills

Epic deployment

Clinical workflows

Requirements gathering

Analytical thinking

Problem solving

Testing

Training support

Education

Bachelor's degree in Health Informatics or related field

Job description

Our client is seeking an Epic Behavioral Health Analyst that will support the design, build, testing, and implementation of behavioral health workflows. This role works closely with clinical stakeholders, IT teams, and project leadership to ensure behavioral health workflows are effectively configured, tested, and deployed during the Epic implementation lifecycle.

The analyst focuses on modules and tools supporting behavioral health services, ensuring compliance with regulatory requirements, supporting clinical documentation, and improving provider and patient workflows.

Location: Remote-Monthly onsite travel require 3-6 days/month
Duration: 12 months

Hours: PST

What you will be doing:

Implementation & System Build

• Lead or support Epic Behavioral Health deployment
• Translate behavioral health clinical workflows into Epic build specifications
• Configure system components such as:
  • Behavioral health documentation templates
  • Intake and assessment workflows
  • Treatment planning
  • Safety plans
  • Group therapy documentation
  • Behavioral health-specific orders and flowsheets
• Participate in integrated design sessions and workflow validation

Stakeholder Collaboration

• Partner with:
  • Psychiatrists
  • Therapists
  • Social workers
  • Behavioral health nursing
  • Compliance and legal teams
• Gather and document clinical and operational requirements
• Facilitate workflow design meetings and translate decisions into system build

Testing & Validation

• Develop and execute:
  • Unit testing
  • Integrated testing
  • User acceptance testing (UAT)
• Validate workflows such as:
  • Behavioral health assessments
  • Suicide risk screenings
  • Intake documentation
  • Care planning
  • Medication management
• Troubleshoot issues and document defects

Training & Go-Live Support

• Support development of training materials for behavioral health workflows
• Assist with super user training and end-user education
• Provide at-the-elbow support during go-live
• Help monitor adoption and workflow issues post-go-live

Required Qualifications:

• Bachelor's degree in: Health Informatics, Healthcare Administration, Information Systems or Behavioral Health–related field 5 plus years of experience supporting an Epic implementation; with a strong focus around Behavioral Health and Ambulatory
• Must be Ambulatory Certified
• Strong knowledge of behavioral health clinical workflows Experience gathering and translating business requirements Strong analytical and problem-solving skills

Preferred Qualifications:

• Experience supporting: Psychiatry Substance use treatment Outpatient behavioral health Inpatient behavioral health

Employment benefits are available.