Epic Behavioral Health Application Analyst

InstantServe LLC; San Diego (CA); Hybrid; USD 96,000 - 152,000; Full time

Job summary

InstantServe LLC is seeking an experienced, Epic-certified Behavioral Health Application Analyst to support HIT BHRS for Project Mosaic. The analyst will report to the HIT BHRS Manager and collaborate with the CTG Lead to deliver end-to-end Epic build, testing, implementation and production support.

The role covers behavioral health workflows across outpatient, crisis, residential, inpatient, and Substance Use Disorder (SUD) programs.

Qualifications

• Current Epic ClinDoc and Ambulatory certification.
• 5+ years as an Epic Application Analyst.
• 2+ years hands-on behavioral health build experience.
• Experience completing two full Epic implementations and two go-lives.
• Hands-on experience configuring Epic clinical documentation components (navigators, SmartForms, flowsheets, note templates, SmartTexts).
• Experience with behavioral health workflows, testing, troubleshooting, and go-live support.
• Ability to work independently and communicate with clinical and technical stakeholders.

Responsibilities

• Build and maintain Epic clinical documentation components (navigators, SmartForms, flowsheets, note templates, SmartTexts).
• Provide full-time support through go-live and for an additional 90 days.

Skills

Epic ClinDoc

Ambulatory Epic

Behavioral health workflows

Go-live support

Test planning

Stakeholder communication

End-to-end implementation

Education

Bachelor's degree in Health Informatics or related field

Tools

Epic Systems

Job description

Job Title: Epic Behavioral Health Application Analyst – Project Mosaic

Location: San Mateo, CA

Type: 6+ months contract

Job Overview

We are seeking an experienced, Epic-certified Behavioral Health Application Analyst to support HIT BHRS for Project Mosaic. The analyst will report to the HIT BHRS Manager and collaborate with the CTG Lead to deliver end-to-end behavioral health application build, testing, implementation, and production support.

The role covers behavioral health workflows across outpatient, crisis, residential, inpatient, and Substance Use Disorder (SUD) programs. The position is primarily remote, with occasional in-person work required.

Key Responsibilities

Build and maintain Epic clinical documentation components, including navigators, SmartForms, flowsheets, note templates, and SmartTexts, aligned with the BHRS crosswalk and Epic foundation.

Provide full-time support through go-live and for an additional 90 days.

Required Qualifications

Current Epic certification in Clinical Documentation (ClinDoc) and Ambulatory.

At least five years of experience as an Epic Application Analyst.

Minimum two years of hands‑on behavioral health application build experience.

Experience completing at least two full-cycle Epic implementations and two successful Epic go‑lives.

Hands‑on experience configuring Epic clinical documentation components, including navigators, SmartForms, flowsheets, note templates, and SmartTexts.

Experience with behavioral health workflows and application testing, troubleshooting, and go‑live support.

Ability to work independently, manage assigned priorities, and communicate effectively with clinical and technical stakeholders.

Preferred Qualifications

Epic Behavioral Health accreditation or relevant behavioral health certification.

Experience supporting multiple behavioral health settings, including outpatient, crisis, residential, inpatient, and SUD programs.

County or public‑sector behavioral health experience.

Knowledge of California Medi‑Cal behavioral health documentation and billing requirements.

Bachelor's degree in Health Informatics, Information Systems, Nursing, Behavioral Health, or a related field, or equivalent professional experience.

Required Knowledge and Skills

Epic ClinDoc and Ambulatory application configuration.

Behavioral health documentation, assessment, and treatment planning workflows.

Consent management and 42 CFR Part 2 requirements.

California Medi‑Cal behavioral health documentation and billing.

Test planning, test execution, defect tracking, and production troubleshooting.

Technical documentation, stakeholder communication, end‑user training, and go‑live support.

Work Arrangement

Primarily remote, with occasional in-person attendance required.