Clinical Support Specialist (Medical Office)

US-Department-of-Veterans-Affair; Brownsburg (IN); On-site; USD 39,000 - 48,000; Full time

Job summary

The US Department of Veterans Affairs in Brownsburg, IN is seeking a Medical Support Assistant to support physicians, nurses and clinical staff by performing essential patient-support duties, data entry, appointment scheduling, and coordinating referrals.

This federal role emphasizes accuracy, confidentiality, and customer service as you help manage electronic health records, enter patient information, respond to inquiries, handle test results, and assist with daily clinic operations in a busy

Qualifications

• Advanced knowledge of medical terminology to understand diagnoses and procedures.
• Strong customer service skills to resolve patient concerns.
• Ability to enter and retrieve information in EHR and scheduling systems.
• Experience or ability to schedule medical appointments in a clinical setting.

Responsibilities

• Assist clinical staff by performing patient support duties.
• Schedule medical appointments in a busy outpatient setting.
• Enter and manage patient data in electronic health records.
• Maintain confidentiality and communicate professionally with staff and patients.

Skills

Medical terminology

Customer service

EHR systems

Appointment scheduling

Independent worker

Communication skills

Education

High school diploma / GED

Job description

The US Department of Veterans Affairs in Brownsburg, IN is seeking a Medical Support Assistant to support physicians, nurses and clinical staff by performing essential patient-support duties, data entry, appointment scheduling, and coordinating referrals.

This federal role emphasizes accuracy, confidentiality, and customer service as you help manage electronic health records, enter patient information, respond to inquiries, handle test results, and assist with daily clinic operations in a busy