Medical Support Specialist (Advanced) – Clinic Scheduling

U.S. Department of Veterans Affairs; Bedford (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) for the VA Bedford Health Care System. This role involves providing administrative support, managing clinic profiles, and interacting with Veterans regarding their appointments and insurance information.

Candidates must be U.S. citizens, hold a high school diploma or GED, and possess excellent customer service skills. The work schedule is Monday through Friday, with day shifts to be determined and no option for telework.

Qualifications

• United States Citizenship.
• Proficient in spoken and written English.
• Ability to provide high-level customer service.

Responsibilities

• Provide administrative support to the assigned section.
• Support clinic profile management and collect patient data.
• Act as initial point of contact for appointments and referrals.

Skills

Customer service

Clinic scheduling

Computer skills

Communication skills

Knowledge of medical terminology

Education

High school diploma or GED

Tools

VISTA/VISTA Imaging software

Job description

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) for the VA Bedford Health Care System. This role involves providing administrative support, managing clinic profiles, and interacting with Veterans regarding their appointments and insurance information.

Candidates must be U.S. citizens, hold a high school diploma or GED, and possess excellent customer service skills. The work schedule is Monday through Friday, with day shifts to be determined and no option for telework.