Clinical Support Specialist: Billing & Scheduling

Blanchard Valley Regional Health Center; Findlay (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Blanchard Valley Regional Health Center seeks a Clinical Support Associate to manage clerical, billing, and registration tasks in a busy outpatient office in Findlay, OH. You will input patient demographics, charges, and insurance, schedule appointments, and assist with chart preparation while ensuring compliance with hospital policies.

The role emphasizes communication with patients and staff, knowledge of ICD-10 billing, EMR systems, and ability to balance accuracy with efficiency; previous

Qualifications

• High school graduate or GED equivalent.
• Computer literacy required (Word, Excel).
• Positive service-oriented interpersonal communication and organization skills.
• EMR experience (preferred).
• Medical billing knowledge and ICD-10 codes (preferred).
• Medicare experience (preferred).

Responsibilities

• Enters patient demographics, charges and insurance info with accuracy; hospital postings of adjustments and dates of service.
• Schedules patient appointments and confirms one day prior; tracks cancellations and reschedules.
• Prepares patient charts and gathers necessary information for consultations and follow-ups.
• Maintains list of insurance plans; obtains preauthorization and medical necessity.
• Explains billing issues to patients and provides contact info for statements and EOBs.
• Communicates patient care issues to nursing staff and physicians in a timely manner.
• Maintains rotational scheduling for physician assignment based on insurance participation and staff preferences.
• Completes daily tasks to keep office flow smooth and patients satisfied.
• Monitors office supplies and reports maintenance issues.
• Ensures correct diagnosis is entered at time of consult.
• Greets patients upon arrival and manages incoming calls.
• Performs other duties as assigned.

Skills

Computer literacy

Interpersonal communication

Organizational skills

Education

Associate Degree in Business Administration/Systems

Tools

Word

Excel

Job description

Blanchard Valley Regional Health Center seeks a Clinical Support Associate to manage clerical, billing, and registration tasks in a busy outpatient office in Findlay, OH. You will input patient demographics, charges, and insurance, schedule appointments, and assist with chart preparation while ensuring compliance with hospital policies.

The role emphasizes communication with patients and staff, knowledge of ICD-10 billing, EMR systems, and ability to balance accuracy with efficiency; previous