Clinical Support Coordinator

St. David's HealthCare; Austin (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Tuition assistance

Employee wellness programs

Career growth opportunities

Job summary

St. David's HealthCare is seeking a Clinical Support Coordinator in Austin, TX to mentor new graduate nurses and those transitioning to new specialties. You will round on units, guide skill development, and provide hands‑on support during critical events to ensure safe, high‑quality patient care.

The role emphasizes coaching, learning facilitation, and collaboration with unit leaders to strengthen practice and teamwork in a dynamic hospital setting.

Qualifications

• RN license and active certification requirements as listed in the job posting

Responsibilities

• Rounding on units to observe care and provide on‑the‑spot coaching
• Guiding new and transitioning nurses through skill development and care planning
• Providing hands‑on support during rapid responses and codes with feedback
• Teaching essential nursing skills and identifying training needs
• Reinforcing safety standards and effective communication practices
• Partnering with unit leaders to support nurse growth and accountability

Education

RN Diploma

Registered Nurse (RN)

Job description

Job Summary and Qualifications

New nurses shape the future of patient care, and the support they receive directly impacts how well they deliver it. As a Clinical Support Coordinator, you will be a trusted clinical mentor who helps new graduate nurses and nurses moving into new specialties understand their roles, grow their clinical skills, and deliver safe, quality care. By rounding on units, guiding real‑time learning, and coaching in critical moments, you will strengthen confidence, improve practice, and help care teams improve more lives in more ways.

Your responsibilities will include:

• Rounding on nursing units to observe care, provide in‑the‑moment coaching, and reinforce safe, quality nursing practice
• Guiding new and transitioning nurses through skill development, clinical judgment, care planning, and escalation processes
• Providing hands‑on support during rapid responses and codes, including feedback and clinical debriefs to reinforce learning
• Teaching, demonstrating, and troubleshooting essential nursing skills while identifying shared learning needs to strengthen training
• Reinforcing safety standards, regulatory expectations, and communication best practices (AIDET, Teach‑Back, Narrating Care)
• Partnering with unit leaders to support nurse growth, improve practice, and foster accountability, safety, and teamwork

Qualifications you will need:

• Advanced Cardiac Life Support must be obtained within 30 days of employment start date
• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• Neonate Resuscitative must be obtained within 1 year of employment start date
• NIH Stroke Scale must be obtained within 30 days of employment start date
• PALS Pediatric Advanced Life Support must be obtained within 1 year of employment start date
• Preceptor must be obtained within 90 days of employment start date
• (RN) Registered Nurse
• Registered Nurse Diploma
• Nonviolent Crisis Intervention must be obtained within 90 days of employment start date

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

No Travel Required

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.