Clinic Operations Lead - Administrative Services (Medical)

Penn Medicine; Radnor (Delaware County); On-site; USD 42,000 - 65,000; Full time

Job summary

Penn Medicine Radnor is seeking an Administrative Services Coordinator to support clinical operations in the Med Cardiology PMR department. You will triage calls, schedule outpatient visits and procedures, obtain authorizations, and assist with billing and correspondence in a busy academic department.

This role requires strong organization, attention to detail, and the ability to work independently or as part of a team.

Qualifications

• High School Diploma/GED (required).
• AND 5+ years experience in medical office or 5 years in customer service; clinical office experience preferred.
• Bachelor's degree (preferred)

Responsibilities

• Coordinate patient activity for outpatient visits and procedures.
• Triage calls, take messages and provide information to customers.
• Schedule appointments, surgeries, tests, and admissions.
• Prepare and process billing and correspondence; obtain authorizations.

Skills

Strong technical skills

Optimizes Work Processes

Strong attention to detail

Patient Customer Focus

Critical Thinking and Problem Solving

Independent and team work

Confidentiality of patient information

Education

High School Diploma/GED (required)

Bachelor's degree (preferred)

Job description

Penn Medicine Radnor is seeking an Administrative Services Coordinator to support clinical operations in the Med Cardiology PMR department. You will triage calls, schedule outpatient visits and procedures, obtain authorizations, and assist with billing and correspondence in a busy academic department.

This role requires strong organization, attention to detail, and the ability to work independently or as part of a team.