Medical Office Admin & Scheduling Specialist

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 38,000 - 52,000; Full time

Job summary

Penn Medicine Washington Square in Philadelphia is seeking an Administrative Services Associate to support a busy OB-GYN MFM practice. You will triage calls, schedule appointments, and coordinate pre-authorization and billing tasks to keep the clinic running smoothly.

Ideal candidates have a HS diploma and at least two years in a medical office or customer service role. Strong organizational and communication skills are essential for success in this fast-paced environment.

Qualifications

• HS Diploma/GED required or equivalent.
• 2+ years medical office experience or 2 years in a customer service role in a healthcare setting preferred.

Responsibilities

• Greets, screens, schedules and directs patients in a prompt, positive manner.
• Maintains calendars and clinical schedules, including surgery and procedure schedules.
• Completes medical records requests and handles patient correspondence.
• Assists with scheduling tests, procedures and pre-operative activities.
• Supports billing processes and insurance pre-authorizations as needed.

Skills

Customer service

Medical office experience

Scheduling

Billing support

Education

H.S. Diploma/GED

Job description

Penn Medicine Washington Square in Philadelphia is seeking an Administrative Services Associate to support a busy OB-GYN MFM practice. You will triage calls, schedule appointments, and coordinate pre-authorization and billing tasks to keep the clinic running smoothly.

Ideal candidates have a HS diploma and at least two years in a medical office or customer service role. Strong organizational and communication skills are essential for success in this fast-paced environment.