Clinical Research Patient Coordinator (Scheduling Liaison)

Saratoga Ascend; Bethesda (MD); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Saratoga Medical seeks a Patient Coordinator in Bethesda, MD to manage recruitment logistics, scheduling, and communication with participants and clinical staff. The role includes coordinating travel, lodging, and admission arrangements for research studies and maintaining the central appointment calendar.

You will triage calls and emails, handle referrals, upload external records into the EMR, prepare credentialing packages for trainees, and support SOP development.

Qualifications

• Experience coordinating research participants and study logistics.
• Experience managing patient appointments and calendars.
• Strong liaison skills between patients, families, and clinical staff.
• Experience triaging calls and emails and coordinating follow-up.
• Experience handling patient referrals and managing EMR uploads.

Responsabilités

• Coordinate recruitment, scheduling, travel, lodging, and admission arrangements for research study participants.
• Schedule patient appointments and maintain the central appointment calendar.
• Serve as a liaison between patients, families, and clinical staff.
• Triage incoming telephone calls and emails and coordinate appropriate follow-up.
• Process new patient referrals and maintain accurate patient files and tracking reports.
• Collect outside medical records and imaging and upload them into the Electronic Medical Record (EMR) system.
• Prepare credentialing packages for trainees as required.
• Support quality improvement initiatives and the development and implementation of Standard Operating Procedures (SOPs).
• Train and mentor other patient coordinators when needed.
• Ensure accurate documentation and provide administrative support for clinical research activities.

Connaissances

Coordination

Scheduling

Communication

Patient liaison

Outils

EMR System

Credentialing packages

Description du poste

Saratoga Medical seeks a Patient Coordinator in Bethesda, MD to manage recruitment logistics, scheduling, and communication with participants and clinical staff. The role includes coordinating travel, lodging, and admission arrangements for research studies and maintaining the central appointment calendar.

You will triage calls and emails, handle referrals, upload external records into the EMR, prepare credentialing packages for trainees, and support SOP development.