Patient Coordinator

Saratoga Ascend; Bethesda (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Saratoga Medical seeks a Patient Coordinator in Bethesda, MD to manage recruitment logistics, scheduling, and communication with participants and clinical staff. The role includes coordinating travel, lodging, and admission arrangements for research studies and maintaining the central appointment calendar.

You will triage calls and emails, handle referrals, upload external records into the EMR, prepare credentialing packages for trainees, and support SOP development.

Qualifications

• Experience coordinating research participants and study logistics.
• Experience managing patient appointments and calendars.
• Strong liaison skills between patients, families, and clinical staff.
• Experience triaging calls and emails and coordinating follow-up.
• Experience handling patient referrals and managing EMR uploads.

Responsibilities

• Coordinate recruitment, scheduling, travel, lodging, and admission arrangements for research study participants.
• Schedule patient appointments and maintain the central appointment calendar.
• Serve as a liaison between patients, families, and clinical staff.
• Triage incoming telephone calls and emails and coordinate appropriate follow-up.
• Process new patient referrals and maintain accurate patient files and tracking reports.
• Collect outside medical records and imaging and upload them into the Electronic Medical Record (EMR) system.
• Prepare credentialing packages for trainees as required.
• Support quality improvement initiatives and the development and implementation of Standard Operating Procedures (SOPs).
• Train and mentor other patient coordinators when needed.
• Ensure accurate documentation and provide administrative support for clinical research activities.

Skills

Coordination

Scheduling

Communication

Patient liaison

Tools

EMR System

Credentialing packages

Job description

Saratoga Medical is hiring a Patient Coordinator Bethesda, MD. Package includes competitive rate, paid time off and benefit options.

Saratoga Medical has an exciting opportunity for a Patient Coordinator Bethesda, MD. This is a great full-time opportunity, 40 hours work week schedule, Monday to Friday, excluding Federal holidays.

Key Requirements

• Coordinate recruitment, scheduling, travel, lodging, and admission arrangements for research study participants.
• Schedule patient appointments and maintain the central appointment calendar.
• Serve as a liaison between patients, families, and clinical staff.
• Triage incoming telephone calls and emails and coordinate appropriate follow-up.
• Process new patient referrals and maintain accurate patient files and tracking reports.
• Collect outside medical records and imaging and upload them into the Electronic Medical Record (EMR) system.
• Prepare credentialing packages for trainees as required.
• Support quality improvement initiatives and the development and implementation of Standard Operating Procedures (SOPs).
• Train and mentor other patient coordinators when needed.
• Ensure accurate documentation and provide administrative support for clinical research activities.

Saratoga Medical Center, Inc. is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotion, transfer, discharge, compensation or any other term or condition of employment on the basis of race, religion, color, age (over age 39), sex, national origin, or on the basis of disability if the employee can perform the essential functions of the job, with a reasonable accommodation if necessary.