Clinical Programs Manager

FCC Behavioral Health; Poplar Bluff (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

FCC Behavioral Health in Missouri seeks a THRIVE Clinical Manager to supervise direct care staff and lead day-to-day program operations. The CM will ensure service quality and regulatory compliance while guiding clinical practice.

The role emphasizes strategic planning, staff development, chart audits, and collaboration with the Director to improve outcomes and advance the agency’s mission. A Master’s degree is required and relevant clinical experience is valued.

Qualifications

• Master's degree in a human services field is required.

Responsibilities

• Manage and lead the day-to-day program operations.
• Provide feedback and recommendations to the program's annual plan and help implement it.
• Identify and address front-line treatment/service issues (access, efficiency, effectiveness, experience).
• Communicate issues and concerns to the Director on a regular basis.
• Conduct monthly focus groups with clients and staff.
• Organize and facilitate regular clinical treatment team meetings and case reviews.
• Provide direct care services, including crisis interventions as needed.
• Conduct chart audits and provide trainings to address audit findings and trends.
• Provide clinical supervision to clinical staff on a regular basis.
• Monitor productivity and program reporting; assist with problem solving.
• Implement plans to improve profitability, access to services, quality, etc.
• Participate in community events/activities and align with the agency’s mission and values.
• Ensure program outcomes are understood and improved where needed.
• Develop and follow a program communication plan for staff.

Education

Master's degree in a human services field

Job description

FCC Behavioral Health in Missouri seeks a THRIVE Clinical Manager to supervise direct care staff and lead day-to-day program operations. The CM will ensure service quality and regulatory compliance while guiding clinical practice.

The role emphasizes strategic planning, staff development, chart audits, and collaboration with the Director to improve outcomes and advance the agency’s mission. A Master’s degree is required and relevant clinical experience is valued.