Clinical Manager

Fcc Behavioral Health; Kennett (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

FCC Behavioral Health in Missouri is seeking a Clinical Manager to supervise direct care staff and oversee daily program operations. The CM will provide leadership, ensure compliance with clinical standards, and coordinate with the Director on strategic plans.

The role includes direct care during crises and supervising staff to maintain quality services. The ideal candidate holds a Master’s in Behavioral Health and can meet DMH/ CARF requirements for clinical privileges, with a focus on

Qualifications

• Capable of analytical evaluations and communicating with the Director and stakeholders.
• Master's degree in Behavioral Health preferred.
• Meets minimum requirements to obtain clinical privileges.
• Qualified Mental Health Professional per DMH.

Responsibilities

• Manage and lead day-to-day program operations and provide coverage as needed.
• Provide feedback for the annual plan and assist with its implementation.
• Identify and address front-line treatment/service issues (access, efficiency, effectiveness, experience).
• Communicate issues and recommendations to the Director regularly.
• Conduct monthly focus groups with clients and staff.
• Organize and facilitate regular clinical treatment team meetings and case reviews.
• Provide direct care services, including crisis interventions as needed.
• Conduct chart audits and train staff to address audit findings.
• Provide clinical supervision to clinical staff on a regular basis.
• Monitor staff productivity and program reporting; address issues as necessary.
• Implement plans to improve profitability, access to services, and quality.
• Participate in community events/activities and align with agency mission.
• Ensure program operates within CARF/DMH standards and certification.
• Adhere to all agency policies and procedures.

Skills

Analytical evaluations

Communication with Director and StakeH

Education

Master's degree in Behavioral Health

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinical Manager

3 days ago Requisition ID: 3043

Job Purpose

The Clinical Manager (CM) provides supervision to direct care staff and other supervisees while managing and leading the day-to-day operations of their assigned program.

Qualifications

• Capable of conducting analytical evaluations and communicating with Director and other program stakeholders.
• Preference will be given to persons with a master's degree in a Behavioral Health field.
• Meet the minimum requirements to obtain clinical privileges by FCC Behavioral Health.
• Clinical Managers for Mental Health programs must meet the Department of Mental Health's definition of a Qualified Mental Health Professional.

Core Job Duties

• Manage and lead the day-to-day program operations. Provide program coverage in areas of need, as necessary.
• Provide feedback and recommendations to include in the program's annual plan and assist with the implementation of the plan (Strategic Plan related to clinical care).
• Identify and address any front-line treatment/service issues (access, efficiency, effectiveness, experience).
• Communicate issues and concerns, provide feedback and recommendations to the Director on a regular basis.
• Conduct monthly focus groups with both clients and staff.
• Organize and facilitate regular, structured clinical treatment team meetings and review cases, as assigned.
• Provide direct care services. This may include crisis interventions to persons-served, so knowledge regarding civil involuntary detention procedures is required.
• Conduct chart audits and communicate findings to staff. Develop and provide trainings/inservices to address chart audit findings/trends.
• Provide clinical supervision to clinical staff on a regularly scheduled basis and document the session on the Agency’s Documentation of Supervision form in Unbound. The Clinical Manager may also provide supervision to non-clinical staff. Supervision sessions for non-clinical staff must occur on a regular basis, as well and documented on the Agency’s Documentation of Supervision form.
• Monitor productivity of staff, assist staff in problem solving when concerns arise, and address any issues, as necessary.
• Monitor program reporting such as late notes, no show rates, append/voids, etc., and address issues, as necessary.
• Implement any plan to improve the program’s profitability, access to services, quality, etc.
• Participate in and organize (as appropriate) community events/activities.
• Work closely with the Director and team on a plan to improve the program and agency’s culture and environment and ensure that the program is honoring the agency’s mission and values.
• Ensure the program is providing quality services by developing a thorough understanding of the program’s outcomes/measurements. Be familiar with the current status of the program’s outcomes. If outcome issues are identified, the CM will work with the Director on a plan to make improvements.
• Develop and consistently follow a program communication plan to ensure information is effectively communicated to program staff.
• Process emails and respond timely during business hours.
• Monitor training plans of supervisees and ensure compliance.
• Adherence to all applicable evidence-based practice models.
• Orally communicate information effectively and accurately.
• Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.