Clinical Program Director - Crisis Services Leader

(CHR) Community Health Resources, Inc.; Windham (CT); On-site; USD 71,000 - 107,000; Full time

Job summary

Community Health Resources, Inc. seeks a Clinical Program Director for the REST Center in Willimantic, CT. The role ensures clinical direction, crisis intervention, and staff oversight within a 24/7 crisis stabilization setting.

Responsibilities include service quality, documentation, reporting, and cross-team collaboration. You will lead hiring, training, performance management, and budget adherence, with on-call coverage as needed.

Qualifications

• Master’s degree in mental health related field.
• 3-5 years’ experience as a Clinician.
• Two years of clinical supervisory experience or management in a behavioral health setting preferred.

Responsibilities

• Provides clinical direction and leadership within the Team.
• Ensures clients receive services that are focused on presenting problems and clients’ request for treatment.
• Directs crisis intervention efforts and intervenes as required.
• Monitors client meetings, admission, continued stay and discharge criteria.
• Reviews caseloads regularly to ensure appropriate utilization of services.
• Oversees hiring, training, and performance management of staff within the program.
• Participates in internal and external meetings as needed by program and agency.
• Ensures client, program and agency documentation is completed in a timely manner and according to program, agency, funder and accreditation/licensing standards.
• Acts as primary point person for program and provides back up coverage as needed by program and agency.
• Ensures proper maintenance of vehicles/if applicable.
• Will collaborate across teams and divisions to improve quality, workflow, and communication to improve efficiency and general outcomes
• Ensures timely completion of reports.
• Oversees completion of chart audits.
• Ensures completion of insurance authorization for services rendered as necessary.
• Develop and executes marketing plan for program as needed
• On call coverage during and after program hours as assigned.
• Participates in committees to improve agency service delivery and quality improvement.
• Responsible for program budgets and productivity expectations
• Ensures compliance with regulating bodies.

Skills

Clinical supervision

Management

Licensure/Certification

Education

Master’s degree in mental health related field

Job description

Community Health Resources, Inc. seeks a Clinical Program Director for the REST Center in Willimantic, CT. The role ensures clinical direction, crisis intervention, and staff oversight within a 24/7 crisis stabilization setting.

Responsibilities include service quality, documentation, reporting, and cross-team collaboration. You will lead hiring, training, performance management, and budget adherence, with on-call coverage as needed.