Clinical Program Director: REST Center- 7220

(CHR) Community Health Resources, Inc.; Windham (CT); On-site; USD 71,000 - 107,000; Full time

Job summary

Community Health Resources, Inc. seeks a Clinical Program Director for the REST Center in Willimantic, CT. The role ensures clinical direction, crisis intervention, and staff oversight within a 24/7 crisis stabilization setting.

Responsibilities include service quality, documentation, reporting, and cross-team collaboration. You will lead hiring, training, performance management, and budget adherence, with on-call coverage as needed.

Qualifications

• Master’s degree in mental health related field.
• 3-5 years’ experience as a Clinician.
• Two years of clinical supervisory experience or management in a behavioral health setting preferred.

Responsibilities

• Provides clinical direction and leadership within the Team.
• Ensures clients receive services that are focused on presenting problems and clients’ request for treatment.
• Directs crisis intervention efforts and intervenes as required.
• Monitors client meetings, admission, continued stay and discharge criteria.
• Reviews caseloads regularly to ensure appropriate utilization of services.
• Oversees hiring, training, and performance management of staff within the program.
• Participates in internal and external meetings as needed by program and agency.
• Ensures client, program and agency documentation is completed in a timely manner and according to program, agency, funder and accreditation/licensing standards.
• Acts as primary point person for program and provides back up coverage as needed by program and agency.
• Ensures proper maintenance of vehicles/if applicable.
• Will collaborate across teams and divisions to improve quality, workflow, and communication to improve efficiency and general outcomes
• Ensures timely completion of reports.
• Oversees completion of chart audits.
• Ensures completion of insurance authorization for services rendered as necessary.
• Develop and executes marketing plan for program as needed
• On call coverage during and after program hours as assigned.
• Participates in committees to improve agency service delivery and quality improvement.
• Responsible for program budgets and productivity expectations
• Ensures compliance with regulating bodies.

Skills

Clinical supervision

Management

Licensure/Certification

Education

Master’s degree in mental health related field

Job description

Clinical Program Director: REST Center- 7220

Job Category : Management and Supervisory

Requisition Number : CLINI007220

• Posted : September 4, 2026
• Full-Time

Locations

Showing 1 location

Willimantic, CT 06226, USA

Description

Recognized as a Top Workplace for 13 consecutive years! Your career can mean different things in different workplaces. Apply with CHR now to see what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters.

JOB TITLE: Clinical Program Director

EMPLOYMENT TYPE: Full-Time,40 hrs/wk

SCHEDULED HOURS: Monday-Friday 8am-4:30pm

PROGRAM/LOCATION: REST Center, Willimantic, CT

PC#: 3171

ABOUT THE POSITION: REST Center

The REST Center is a 24/7 community-based crisis stabilization program that provides a safe and supportive alternative to hospitalization for individuals experiencing mental health and/or substance use-related crises. The center offers short-term assessment, stabilization, nursing support, brief therapeutic interventions, peer support, medication evaluation, and connection to ongoing community services. Our multidisciplinary team works collaboratively to provide person-centered, trauma-informed, and recovery-focused care. The goal is to help individuals stabilize, avoid unnecessary emergency department visits or hospitalizations, and successfully transition to the most appropriate level of care.

DUTIES & RESPONSIBILITIES:

• Provides clinical direction and leadership within the Team.
• Ensures clients receive services that are focused on presenting problems and clients’ request for treatment.
• Directs crisis intervention efforts and intervenes as required.
• Monitors client meetings, admission, continued stay and discharge criteria.
• Reviews caseloads regularly to ensure appropriate utilization of services.
• Oversees hiring, training, and performance management of staff within the program.
• Participates in internal and external meetings as needed by program and agency.
• Ensures client, program and agency documentation is completed in a timely manner and according to program, agency, funder and accreditation/licensing standards.
• Acts as primary point person for program and provides back up coverage as needed by program and agency.
• Ensures proper maintenance of vehicles/if applicable.
• Will collaborate across teams and divisions to improve quality, workflow, and communication to improve efficiency and general outcomes
• Ensures timely completion of reports.
• Oversees completion of chart audits.
• Ensures completion of insurance authorization for services rendered as necessary.
• Develop and executes marketing plan for program as needed
• On call coverage during and after program hours as assigned.
• Ensures proper maintenance of vehicles/if applicable.
• Participates in committees to improve agency service delivery and quality improvement.
• Responsible for program budgets and productivity expectations
• Ensures compliance with regulating bodies.
• Additional duties as assigned.

QUALIFICATIONS:

Education: Master’s degree in mental health related field.

Experience: A minimum of 3-5 years’ experience as a Clinician. Two years of clinical supervisory experience or management in a behavioral health setting preferred.

Licensure/Certification/Registration: LCSW, LMFT, LPC, or Licensed Psychologist required in state of CT. LADC can be substituted for LCSW, LMFT, LPC or Licensed Psychologist in some programs.

Why Join CHR?

Be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

• Comprehensive benefits packages include health insurance, ample paid time off (including your birthday!), employer contributions to your 403b Retirement Plan, and competitive insurance premiums with added discounts on pet, home and auto!
• Tuition reimbursement and professional development programs, including exclusive tuition discounts for CHR employees at several local colleges/universities
• Career development opportunities! FREE robust training curriculum, featuring our Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring offered at several programs
• Wellness program: Annual wellness stipend, FREE premium subscription to the Calm app, 6 FREE confidential counseling sessions through our Employee Assistance Program
• Employee appreciation and involvement, including contests, lunch & learns (meet with our CEO!), employee appreciation events, employee-led resource groups open to all, and more!

And so much more! (Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility)

COMPENSATION*:

$71,463.39 minimum- $107,194.26 maximum*

*Actual rates within this range are determined at the time of offer and are based on relevant experience, as well as adherence to our internal equity policy. (Please note, for part-time positions this range would be pro-rated based on hours worked)

CHR is an equal opportunity employer, and we encourage all to apply.

Qualifications

Education

Required

Masters or better.

Licenses & Certifications

Required

LPC

LMFT

LCSW

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.