Crisis Stabilization Program Director - $8k Sign-On Bonus

Mccallcenterct; Winsted (CT); On-site; USD 99,000 - 121,000; Full time

Benefits offered by this job

4 Weeks PTO

11 Paid Holidays

Medical & Dental Insurance

Life Insurance - employer paid

Vision Insurance

401(k) Retirement Plan with employer

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF)

NHSC Loan Repayment

Employee Assistance Programs

Gym membership options

Job summary

The McCall Behavioral Health Network is seeking a REST Program Director to provide clinical and operational leadership for the REST Crisis Stabilization Unit, a 24/7 on-site program in western Connecticut. This role supervises clinicians, nursing staff, and peer specialists, with on-call availability for urgent needs.

Qualified candidates hold an active CT clinical license (LCSW, LPC, LMFT, or psychologist) and have at least two years in crisis settings plus three years of supervision.

Qualifications

• Active, unrestricted clinical license in CT (LCSW, LPC, LMFT, or licensed psychologist).
• Minimum two years direct clinical crisis stabilization experience.
• Minimum three years supervisory experience leading a multidisciplinary team.
• Knowledge of crisis intervention models, risk assessment, licensing regulations (state), Medicaid billing, and Joint Commission accreditation.
• Strong written and verbal communication; ability to prepare clinical/operational reports for funders/regulators.

Responsibilities

• Provide direct supervision to multidisciplinary staff ensuring coordinated, integrated care.
• Conduct regular supervision, clinical case consultations, performance evaluations, and professional development planning.
• Foster a collaborative team culture bridging clinical, medical, and peer perspectives.
• Manage staffing schedules, including 24/7 coverage and on-call obligations.
• Lead hiring, onboarding, and training for all program staff.
• Ensure all clinical services, screenings, risk assessments, and treatment planning meet standards for crisis care.
• Serve as clinical resource and escalation point for high-acuity situations including suicidality/psychiatric emergencies.
• Maintain knowledge of crisis intervention models and trauma-informed care; train staff accordingly.
• Review clinical documentation for quality, timeliness, and compliance with standards.
• Ensure operations comply with licensing, Medicaid, contracts, and accreditation requirements.
• Develop and monitor program policies, procedures, and protocols; update as needed.
• Track and report program performance data and quality metrics to leadership/funders.
• Manage program budget in collaboration with finance and executive leadership.
• Oversee incident reporting, risk management, and continuous quality improvement.
• Build and maintain relationships with referral sources (hospitals, mobile crisis, community partners).
• Represent the REST program in community meetings and forums.
• Coordinate discharge and step-down planning for continuity with outpatient services.

Skills

Active clinical license

Supervisory experience

Crisis intervention knowledge

Regulatory/stakeholder knowledge

Strong communication

High-acuity decision making

Clinical reporting skills

Job description

The McCall Behavioral Health Network is seeking a REST Program Director to provide clinical and operational leadership for the REST Crisis Stabilization Unit, a 24/7 on-site program in western Connecticut. This role supervises clinicians, nursing staff, and peer specialists, with on-call availability for urgent needs.

Qualified candidates hold an active CT clinical license (LCSW, LPC, LMFT, or psychologist) and have at least two years in crisis settings plus three years of supervision.