Clinical Practice Lead Medical Assistant

Beth Israel Lahey Health; Boston (MA); On-site; USD 48,000 - 65,000; Full time

Job summary

Beth Israel Deaconess Medical Center, Inc. seeks a Clinical Practice Assistant Lead for the Ambulatory Float Pool. This role will supervise, train and assess staff across short-staffed departments, with 90-day assignments and ongoing feedback for competency development.

You will lead as a mentor, ensuring efficient patient flow, accurate data collection, and adherence to confidentiality and quality standards while collaborating with physicians and nurses to optimize care delivery.

Qualifications

• High School diploma or GED required.
• 1-3 years related work experience required.
• MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting.

Responsibilities

• Greet and assist patients and staff, ensuring courteous service.
• Coordinate check-in, registration, and data accuracy for patients.
• Prepare schedules and related documents per quality standards.
• Maintain patient confidentiality and accurate record-keeping.
• Assist providers with phlebotomy, EKGs, vital signs, and lab tasks as needed.
• Train and mentor teammates; act as a resource for the practice.

Skills

Team leadership

Customer service

Written communications

Oral communications

Decision making

Problem solving

Education

MA, EMT, CNA, LNA certificate or diploma; or 5 months direct patient care experience

Job description

Beth Israel Deaconess Medical Center, Inc. seeks a Clinical Practice Assistant Lead for the Ambulatory Float Pool. This role will supervise, train and assess staff across short-staffed departments, with 90-day assignments and ongoing feedback for competency development.

You will lead as a mentor, ensuring efficient patient flow, accurate data collection, and adherence to confidentiality and quality standards while collaborating with physicians and nurses to optimize care delivery.