Ambulatory Float Pool Administrative Specialist II

Beth Israel Lahey Health; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Boston is seeking an Administrative Assistant II for the Ambulatory Float Pool, a temporary-rotation assignment across clinics lasting 60–90 days. The role supports scheduling, patient check-in, and clerical tasks in a fast-paced healthcare setting.

You will greet patients, manage calls, update records, assist with referrals, and coordinate appointments with staff, while handling confidential information with professionalism and courtesy.

Qualifications

• High School diploma or GED required.
• Associate’s degree preferred.
• 1-3 years related work experience required.
• Experience with computer systems and MS Office (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls; takes messages or directs calls as needed.
• Greets and directs patients, families, visitors and staff.
• Updates patient demographics and insurance information; obtains referrals.
• Schedules patient appointments using scheduling tools.
• Coordinates ancillary appointments and communicates with staff as needed.
• Prepares and maintains patient records; handles confidential information appropriately.
• Notifies and reminds patients of scheduled appointments via letters or calls.

Skills

Written English

Oral English

Customer service

Teamwork

Problem solving

Education

High School diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Job description

Beth Israel Lahey Health in Boston is seeking an Administrative Assistant II for the Ambulatory Float Pool, a temporary-rotation assignment across clinics lasting 60–90 days. The role supports scheduling, patient check-in, and clerical tasks in a fast-paced healthcare setting.

You will greet patients, manage calls, update records, assist with referrals, and coordinate appointments with staff, while handling confidential information with professionalism and courtesy.