Clinical Optometry Assistant & Patient Advocate

VisionWorks; Village of Massapequa Park (NY); On-site; USD 24,796 - 37,195; Part time

Job summary

VisionWorks in New York is seeking a Clinical Specialist/Optometric Assistant to prepare patients for onsite and remote examinations, perform pre-exam testing, and clearly explain each step of the process. The role acts as a liaison between patients and Optometrists, supporting the patient journey from start to finish.

Responsibilities include assisting with both in-person and remote eye exams, documenting results in EMR, preauthorizing insurance, coordinating appointments, and instructing

Qualifications

• One year of related experience.
• Optical or Healthcare background preferred.
• Medical office/business professionalism required.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Prepare patients for exams and document information in EMR.
• Assist onsite doctor with eye examinations and explain preliminary tests.
• Support remote eye exams including pre-testing and video conferencing.
• Transition patients to retail staff with doctor recommendations.
• Explain insurance plans and assist with preauthorization.
• Schedule appointments and manage exam books; contact no-shows.
• Maintain patient records and teach contact lens handling.

Skills

Patient care

Clinical testing

Medical records

Communication

HIPAA compliance

Education

HS diploma, GED or equivalent related job experience

Job description

VisionWorks in New York is seeking a Clinical Specialist/Optometric Assistant to prepare patients for onsite and remote examinations, perform pre-exam testing, and clearly explain each step of the process. The role acts as a liaison between patients and Optometrists, supporting the patient journey from start to finish.

Responsibilities include assisting with both in-person and remote eye exams, documenting results in EMR, preauthorizing insurance, coordinating appointments, and instructing