Clinical Operations Specialist: Pre-Op, Scheduling & Payments

Mia Aesthetics; Huntersville (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

On-the-job training

Professional development opportunities

Opportunities for advancement

Benefits

Job summary

Mia Aesthetics is hiring a Clinical Operations Specialist in Huntersville, NC. You will handle administrative tasks, balance payments, and perform clinical pre-operative duties, with rotating M-F shifts.

You’ll confirm appointments, prepare patient records, process prescriptions, and support the surgical team. Ideal candidates have a GED or high school diploma, strong customer service and communications skills, high computer literacy, and bilingual English/Spanish preferred.

Qualifications

• GED or High School Diploma
• Enjoys working with a high sense of urgency
• Strong customer service skills
• Strong verbal and written communication skills
• Strong computer skills
• Bilingual in English and Spanish Preferred

Responsibilities

• Performs clerical and administrative roles as needed to support operations
• Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day
• Confirms surgical patient appointments via phone call and written communication
• Informs the clinical team of the daily surgery schedule
• Takes pre-operative photos and processes electronic prescriptions for doctors
• In charge of preliminary physical test such as vitals needed the day before all surgeries
• Verifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery date
• Tracks inventory for surgical and clinical accessories/supplies for the designated department
• Performs other duties as assigned

Skills

Customer service

Verbal communication

Written communication

Computer skills

Bilingual (English/Spanish)

Education

GED or High School Diploma

Tools

Billing software

Job description

Mia Aesthetics is hiring a Clinical Operations Specialist in Huntersville, NC. You will handle administrative tasks, balance payments, and perform clinical pre-operative duties, with rotating M-F shifts.

You’ll confirm appointments, prepare patient records, process prescriptions, and support the surgical team. Ideal candidates have a GED or high school diploma, strong customer service and communications skills, high computer literacy, and bilingual English/Spanish preferred.