Clinical Operations Pro: Scheduling, Billing & Pre-Op Care

Mia Aesthetics - Brooklyn; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Mia Aesthetics in Brooklyn is seeking a Clinical Operations Specialist to support administrative and pre-operative duties across rotating M-F shifts. You will handle patient communications, scheduling, and daily invoicing, while ensuring accurate paperwork and patient records.

The role requires strong customer service, excellent communication, and bilingual English/Spanish abilities, with a high sense of urgency and solid computer skills.

Qualifications

• GED or High School Diploma required.
• Enjoys working with a high sense of urgency.
• Strong customer service skills.
• Strong verbal and written communication skills.
• Strong computer skills.
• Bilingual in English and Spanish.

Responsibilities

• Charges and collects all payments for surgeries, accessories, and Mia Aesthetics merchandise; generates daily invoices and balances end-of-day.
• Confirms surgical patient appointments via phone and written communication.
• Informs the clinical team of the daily surgery schedule.
• Takes pre-operative photos and processes electronic prescriptions for doctors.
• Performs preliminary physical tests such as vitals the day before surgeries.
• Verifies paperwork - patient labs, intake information, and consents before the scheduled surgery date.
• Tracks inventory for surgical and clinical accessories/supplies for the department.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Computer skills

Urgent/fast-paced

Education

GED or High School Diploma

Job description

Mia Aesthetics in Brooklyn is seeking a Clinical Operations Specialist to support administrative and pre-operative duties across rotating M-F shifts. You will handle patient communications, scheduling, and daily invoicing, while ensuring accurate paperwork and patient records.

The role requires strong customer service, excellent communication, and bilingual English/Spanish abilities, with a high sense of urgency and solid computer skills.