Clinical Operations & Front Desk Specialist

Mia Aesthetics; St. Louis (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Mia Aesthetics seeks a Clinical Operations Specialist to support administrative, financial, and pre-operative clinical tasks. The role includes handling payments, scheduling surgeries, and coordinating with the clinical team.

The position requires the ability to manage multiple tasks with urgency, strong customer service, and bilingual English/Spanish communication to assist a diverse patient base. Training and advancement opportunities are mentioned in the description.

Qualifications

• GED or high school diploma required.
• Strong customer service skills.
• Excellent verbal and written communication.
• Strong computer skills.
• Bilingual in English and Spanish.

Responsibilities

• Charge and collect payments for surgeries and merchandise; generate daily invoices.
• Confirm surgical patient appointments by phone and written communication.
• Inform clinical team of the daily surgery schedule.
• Take pre-operative photos and process electronic prescriptions for doctors.
• Assist with preliminary vitals before surgeries.
• Verify paperwork (labs, intake, consents) before surgery date.
• Track inventory of surgical and clinical supplies.
• Perform other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Computer skills

Bilingual English/Spanish

Education

GED or High School Diploma

Job description

Mia Aesthetics seeks a Clinical Operations Specialist to support administrative, financial, and pre-operative clinical tasks. The role includes handling payments, scheduling surgeries, and coordinating with the clinical team.

The position requires the ability to manage multiple tasks with urgency, strong customer service, and bilingual English/Spanish communication to assist a diverse patient base. Training and advancement opportunities are mentioned in the description.