Aesthetic Clinic Operations Specialist | Pre-Op & Front Desk

Mia Aesthetics; Northern (KY); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Mia Aesthetics is seeking a Clinical Operations Specialist to support administrative, balance payments, and pre-operative duties within our surgical team. You will handle patient scheduling, verify paperwork, process prescriptions, manage daily invoices, and coordinate with clinical staff for the day’s surgeries.

Strong English and Spanish, superior customer service, and computer skills are essential. Shifts are M–F and on-site at our Kentucky location, with opportunities for growth and

Qualifications

• GED or High School Diploma.
• Enjoys working with a high sense of urgency.
• Strong customer service skills.
• Strong verbal and written communication skills.
• Strong computer skills.
• Bilingual in English and Spanish.

Responsibilities

• Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.
• Confirms patient appointments via phone and written communication.
• Informs the clinical team of the daily surgery schedule.
• Takes pre-operative photos and processes electronic prescriptions for doctors.
• In charge of preliminary physical tests such as vitals needed the day before all surgeries.
• Verifies paperwork – patient labs, intake information, and consents have been completed prior to the scheduled surgery date.
• Tracks inventory for surgical and clinical accessories/supplies for designated department.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Verbal communication

Written communication

Computer skills

Education

GED or High School Diploma

Job description

Mia Aesthetics is seeking a Clinical Operations Specialist to support administrative, balance payments, and pre-operative duties within our surgical team. You will handle patient scheduling, verify paperwork, process prescriptions, manage daily invoices, and coordinate with clinical staff for the day’s surgeries.

Strong English and Spanish, superior customer service, and computer skills are essential. Shifts are M–F and on-site at our Kentucky location, with opportunities for growth and