Aesthetic Clinic Operations Specialist | Pre-Op & Front Desk

Mia Aesthetics; Missouri; Hybrid; USD 45,000 - 60,000; Full time

Job summary

Mia Aesthetics is seeking a Clinical Operations Specialist to support administrative, balance payments, and pre-operative duties within our surgical team. You will handle patient scheduling, verify paperwork, process prescriptions, manage daily invoices, and coordinate with clinical staff for the day’s surgeries.

Strong English and Spanish, superior customer service, and computer skills are essential. Shifts are M–F and on-site at our Kentucky location, with opportunities for growth and

Qualifications

• GED or High School Diploma.
• Enjoys working with a high sense of urgency.
• Strong customer service skills.
• Strong verbal and written communication skills.
• Strong computer skills.
• Bilingual in English and Spanish.

Responsibilities

• Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.
• Confirms patient appointments via phone and written communication.
• Informs the clinical team of the daily surgery schedule.
• Takes pre-operative photos and processes electronic prescriptions for doctors.
• In charge of preliminary physical tests such as vitals needed the day before all surgeries.
• Verifies paperwork – patient labs, intake information, and consents have been completed prior to the scheduled surgery date.
• Tracks inventory for surgical and clinical accessories/supplies for designated department.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Verbal communication

Written communication

Computer skills

Education

GED or High School Diploma

Job description

Description

At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it.

Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 150,000 satisfied patients, we're on a mission to make beauty accessible to all.

Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.

Be a part of a team transforming lives and supporting dreams every day!

Requirements

The Clinical Operations Specialist will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, balance payments, and clinical pre-operative duties. This role has rotating shifts M-F.

Performs clerical and administrative roles as needed to support operations

• Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.
• Confirms surgical patient appointments via phone call and written communication
• Informs the clinical team of the daily surgery schedule
• Takes pre-operative photos and processes electronic prescriptions for doctors
• In charge of preliminary physical test such as vitals needed the day before all surgeries
• Verifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery date
• Tracks inventory for surgical and clinical accessories/supplies for designated department
• Performs other duties as assigned

Education & Experience

• GED or High School Diploma
• Enjoys working with a high sense of urgency
• Strong customer service skills
• Strong verbal and written communication skills
• Strong computer skills
• Bilingual in English and Spanish