Clinical Operations & Scheduling Coordinator

Tufts Medical Center, Inc.; Framingham (MA); On-site; USD 26,000 - 33,000; Full time

Job summary

Tufts Medicine in Framingham is seeking an Administrative Assistant to support clinic operations and revenue cycle activities. Under general supervision, you will handle scheduling, patient check-in, insurance verification, and documentation in the EMR system.

The role requires strong communication, computer skills, ability to multi-task, and discretion with patient information. Two years of customer-facing experience and a high school diploma are preferred.

Qualifications

• High School diploma or equivalent.
• Two years of experience supporting customers.
• Bilingual.

Responsibilities

• Schedules patient appointments, tests, and labs.
• Answers calls, triages, and takes messages.
• Greets patients and verifies demographics and insurance.
• Assists with revenue cycle processes, including registration and referrals.
• Performs general clerical tasks and loads data into EMR.
• Supports billing entry and reconciliation.

Skills

Communication skills

Computer literacy

Interpersonal skills

Organizational skills

Multitasking

Flexibility

Billing knowledge

Confidentiality

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Tufts Medicine in Framingham is seeking an Administrative Assistant to support clinic operations and revenue cycle activities. Under general supervision, you will handle scheduling, patient check-in, insurance verification, and documentation in the EMR system.

The role requires strong communication, computer skills, ability to multi-task, and discretion with patient information. Two years of customer-facing experience and a high school diploma are preferred.