Bilingual Clinic Operations Coordinator

Tufts Medicine; Orlando (FL); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking an organized administrative professional to support clinic operations and assist clinical providers with scheduling, documentation, and patient communications. This role emphasizes handling front-office tasks, verifying insurance, and maintaining EMR entries to ensure smooth patient flow.

The position involves coordinating appointments, supporting revenue cycle activities, and delivering friendly service to patients.

Qualifications

• High School diploma or equivalent.
• Two years of experience supporting customers.
• Bilingual.

Responsibilities

• Schedules patient appointments, including follow-ups and labs.
• Answers phones, triages calls, and responds to patient requests.
• Greets and checks-in patients; verifies demographics and insurance information.
• Assists with revenue cycle clearance, including registration accuracy and insurance verification.
• Collects copayments and handles general clerical tasks.
• Prepares medical records and documents for visits, including EMR data entry.

Skills

Communication

Scheduling

Customer service

EMR

Education

High School diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Tufts Medicine is seeking an organized administrative professional to support clinic operations and assist clinical providers with scheduling, documentation, and patient communications. This role emphasizes handling front-office tasks, verifying insurance, and maintaining EMR entries to ensure smooth patient flow.

The position involves coordinating appointments, supporting revenue cycle activities, and delivering friendly service to patients.