Clinical Operations & Patient Services Coordinator

Tufts Medicine; Boston (MA); On-site; USD 26,000 - 33,000; Full time

Job summary

Tufts Medicine is seeking an Administrative Assistant to provide essential clinic and office support. The role focuses on patient scheduling, records maintenance, and coordinating administrative workflows while ensuring patient confidentiality and high service levels.

You will assist with revenue cycle activities, use Microsoft Office and scheduling tools, and interact with patients both in person and by phone. Strong organization and communication are required.

Qualifications

• Minimum High School diploma or equivalent.
• Experience supporting customers or patients is preferred.
• Bilingual abilities are a plus.

Responsibilities

• Schedule patient appointments, tests and labs.
• Verify patient demographics and insurance details.
• Assist with revenue cycle processes and billing entry.
• Maintain medical records and EMR data entry.
• Provide clerical support and handle general office tasks.

Skills

Communication

Written communication

Interpersonal skills

Organization

Multi-tasking

Billing knowledge

Confidentiality

Education

High School diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

Tufts Medicine is seeking an Administrative Assistant to provide essential clinic and office support. The role focuses on patient scheduling, records maintenance, and coordinating administrative workflows while ensuring patient confidentiality and high service levels.

You will assist with revenue cycle activities, use Microsoft Office and scheduling tools, and interact with patients both in person and by phone. Strong organization and communication are required.