Clinical Operations & Patient Services Coordinator

umiami; Plantation (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

University of Miami Bascom Palmer Eye Institute in Plantation, FL is seeking a Clinical Business Operations Representative 2. The role supports daily clinical operations, handling patient flow, data entry, and records management with a focus on courteous, professional service.

This full-time position requires strong communication, attention to detail, and the ability to work evenings or weekends as needed to ensure efficient patient care and adherence to service standards. Training provided.

Qualifications

• High school diploma or equivalent required.
• No prior experience required.
• Strong data entry and organizational skills essential.
• Ability to communicate effectively in writing and verbally.
• Comfort with independent work and collaboration as needed.
• Commitment to University values and confidentiality.

Responsibilities

• Handle general administrative and receptionist tasks for pre and post care.
• Manage patient records and demographic/insurance information.
• Answer incoming calls and triage inquiries; document messages.
• Greet visitors and direct them to appropriate staff.
• Support smooth operation of clinical practice and assist colleagues.

Skills

Data entry

Communication

Data analysis

Independence & teamwork

Confidentiality

Education

High school diploma

Job description

University of Miami Bascom Palmer Eye Institute in Plantation, FL is seeking a Clinical Business Operations Representative 2. The role supports daily clinical operations, handling patient flow, data entry, and records management with a focus on courteous, professional service.

This full-time position requires strong communication, attention to detail, and the ability to work evenings or weekends as needed to ensure efficient patient care and adherence to service standards. Training provided.