Clinical Admin & Revenue Cycle Coordinator

Tufts Medical Center; Boston (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine in Boston seeks an administrative assistant to provide essential clinical office support and maintain smooth clinic operations. You will handle scheduling, patient communications, and revenue cycle functions, ensuring accuracy in demographics, insurance, and documentation within the EMR.

The role emphasizes strong customer service, multitasking, and the ability to coordinate between departments to support patient care and hospital operations.

Qualifications

• High School diploma or equivalent.
• Two (2) years of experience supporting customers.
• Bilingual.

Responsibilities

• Follow up on pathology reports and coordinate with attendings.
• Process requests for pathology slides and reports.
• Upload/download and transfer imaging to EPIC.
• Schedule patient appointments and coordinate testing and labs.
• Answer phones, triage calls, verify patient demographics.
• Assist with revenue cycle tasks including registration and insurance verification.
• Complete general office duties and support physicians.

Skills

Communication

Computer literacy

Interpersonal skills

Organization

Multitasking

Flexibility

Confidentiality

Billing knowledge

Education

High School diploma or equivalent

Tools

EPIC EMR

Microsoft Office

Job description

Tufts Medicine in Boston seeks an administrative assistant to provide essential clinical office support and maintain smooth clinic operations. You will handle scheduling, patient communications, and revenue cycle functions, ensuring accuracy in demographics, insurance, and documentation within the EMR.

The role emphasizes strong customer service, multitasking, and the ability to coordinate between departments to support patient care and hospital operations.