Clinical Operations Coordinator

Mychangepoint; Show Low (AZ); On-site; USD 32,000 - 46,000; Full time

Job summary

Mychangepoint is seeking a Support Specialist to organize the business office operations, performing data entry, administrative and reception tasks. The role supports clinical documentation, case management, and coordination with the Medical Department for compliance and reporting, including telemedicine-related duties.

The position requires liaising between ChangePoint, HCIC and outside providers, assisting Medical Staff during appointments, monitoring vital signs, and ensuring timely

Qualifications

• High school diploma or GED required.
• Arizona driver license required.
• Clerical training or experience preferred.

Responsibilities

• Greet clients at check in and verify address/phone.
• Schedule follow-up appointments at check-out.
• Keep reception area clean and organized.
• Handle incoming calls and messages promptly and professionally.
• Assist walk-ins and referrals.
• Coordinate care between PCPs, ChangePoint and Medical Staff, including telemedicine duties.

Skills

Fluent English

Prioritize workload

Analytical/Problem-solving

Phone courtesy

Customer service

Crisis management

Education

High school diploma/GED

Job description

Mychangepoint is seeking a Support Specialist to organize the business office operations, performing data entry, administrative and reception tasks. The role supports clinical documentation, case management, and coordination with the Medical Department for compliance and reporting, including telemedicine-related duties.

The position requires liaising between ChangePoint, HCIC and outside providers, assisting Medical Staff during appointments, monitoring vital signs, and ensuring timely