Clinical Office Support Specialist

Complete Home Care; Town of Florida (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Complete Home Care is seeking a Support Specialist to provide administrative and clerical support to the Business Office Manager and clinical leadership. You will handle messages, maintain professional communication, and assist with physician orders and EMR-based tracking.

Responsibilities include document handling, supply delivery, and cross-training across Team Assistant duties, with opportunities to cover additional tasks as needed in a healthcare environment.

Qualifications

• High school diploma required; computer processing experience preferred.
• Word processing and data entry skills.
• Knowledge of medical terminology.
• Strong communication and collaboration abilities; adapt to changing priorities.
• Ability to maintain confidentiality.

Responsibilities

• Receive, screen, and relay messages for assigned interdisciplinary team members.
• Support customer service standards with a responsive, professional approach.
• Manage and track physician orders under supervision of Business Office Manager.
• Utilize EMR for tracking, signing out, and checking in physician orders.
• Sort, distribute, collect, and forward correspondence; copy and fax as needed.
• Assist with supply management by stocking and delivering items to workstations.
• Support document control processes efficiently and in a timely manner.
• Maintain cross-training on Team Assistant responsibilities and provide coverage.
• Perform additional duties as assigned.

Skills

Word processing

Data entry

Medical terminology

Communication skills

Confidentiality

Team collaboration

Education

High school diploma

Tools

EMR system

Office software

Copy/ fax/office equipment

Job description

Complete Home Care is seeking a Support Specialist to provide administrative and clerical support to the Business Office Manager and clinical leadership. You will handle messages, maintain professional communication, and assist with physician orders and EMR-based tracking.

Responsibilities include document handling, supply delivery, and cross-training across Team Assistant duties, with opportunities to cover additional tasks as needed in a healthcare environment.