Advanced Medical Support Specialist

US-Department-of-Veterans-Affair; Redlands (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

US-Department-of-Veterans-Affair in Redlands, CA seeks an Advanced Medical Support Assistant to provide administrative and patient support in a complex interdisciplinary clinic setting. You will schedule appointments, coordinate consults, manage communications, update demographics and insurance, monitor referrals, and assist Veterans while upholding confidentiality and high-quality care coordination.

The role emphasizes collaboration with clinicians across disciplines, efficient handling of

Qualifications

• U.S. citizenship is required for the position.
• English proficiency in speaking and writing is required.
• Education: high school diploma or equivalent.
• Foreign education present must be equivalent to U.S. programs.

Responsibilities

• Schedules and coordinates appointments and consults in a complex clinic.
• Manages clinic communication and updates demographics and insurance.
• Monitors consults and supports providers and Veterans.
• Maintains confidentiality and ensures quality customer service.
• Coordinates care and supports daily operations of the clinic.

Skills

Advanced care process knowledge

Interdisciplinary collaboration

Appointment scheduling

Patient communication

Prioritization & organization

Electronic communication

Education

High school diploma or GED

Job description

US-Department-of-Veterans-Affair in Redlands, CA seeks an Advanced Medical Support Assistant to provide administrative and patient support in a complex interdisciplinary clinic setting. You will schedule appointments, coordinate consults, manage communications, update demographics and insurance, monitor referrals, and assist Veterans while upholding confidentiality and high-quality care coordination.

The role emphasizes collaboration with clinicians across disciplines, efficient handling of