Advanced Medical Admin & Scheduling Specialist

US-Department-of-Veterans-Affair; Sioux Falls (SD); On-site; USD 41,000 - 64,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) to provide medical administrative support in outpatient clinics. The AMSA will manage appointments and coordinate administrative information between clinicians, patients, and caregivers, ensuring efficient clinic operations.

Basic requirements include US citizenship and a high school diploma or GED. The incumbent will demonstrate KSAs related to inter-disciplinary collaboration, prioritization,

Qualifications

• Ability to operate computerized systems to enter, modify, and retrieve patient information in EHR and scheduling systems.
• Advanced knowledge of medical terminology for communicating clinical staff instructions to patients.
• Ability to schedule medical appointments in a clinical setting.
• Ability to communicate effectively with internal and external customers.

Responsibilities

• Enter, modify, and retrieve patient information in EHR and scheduling systems.
• Schedule medical appointments in a clinical setting.
• Communicate with patients, caregivers, and staff professionally.
• Coordinate administrative information between staff, patients, and representatives.

Skills

Operate EHR systems

Medical terminology

Schedule appointments

Professional communication

Customer service

Education

High School diploma / GED

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) to provide medical administrative support in outpatient clinics. The AMSA will manage appointments and coordinate administrative information between clinicians, patients, and caregivers, ensuring efficient clinic operations.

Basic requirements include US citizenship and a high school diploma or GED. The incumbent will demonstrate KSAs related to inter-disciplinary collaboration, prioritization,