Clinical Operations and Patient Care Specialist

University of Miami; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Tuition remission

Job summary

The University of Miami's Medicine Department is hiring a full-time Clinical Business Operations Representative to support pre- and post-care operations on the UHealth campus in Miami. You will handle patient intake, data collection, and communications with patients and staff to maintain smooth daily operations.

Responsibilities include triaging calls, reviewing demographic and insurance information, and greeting visitors while protecting patient confidentiality and following service standards.

Qualifications

• High School Diploma required.
• Ability to communicate effectively in written and oral form.
• Ability to collect, organize and analyze data.

Responsibilities

• Triage incoming calls and document messages in the software.
• Greet visitors and direct inquiries to the appropriate staff.
• Maintain patient demographic and insurance information with accuracy.
• Support efficient clinical operations and confidentiality.

Skills

Data entry

Effective communication

Organizing data

Team collaboration

Confidentiality

Education

High School Diploma

Tools

CRM software

Job description

The University of Miami's Medicine Department is hiring a full-time Clinical Business Operations Representative to support pre- and post-care operations on the UHealth campus in Miami. You will handle patient intake, data collection, and communications with patients and staff to maintain smooth daily operations.

Responsibilities include triaging calls, reviewing demographic and insurance information, and greeting visitors while protecting patient confidentiality and following service standards.