Clinical Office Manager

Sunrise Health Care, PC; Colorado; On-site; USD 65,000 - 90,000; Full time

Job summary

Sunrise Health Care, PC is seeking a Clinic Operations Manager to oversee day-to-day operations for the Colorado clinic, supervising Medical Assistants and Receptionist staff. You’ll ensure staffing, equipment readiness, and adherence to policies, while coordinating scheduling and payroll input.

Qualifications include a Master’s degree or equivalent with 3–5 years of management experience, and familiarity with medical billing/coding and UCHealth Epic. HIPAA training is preferred.

Qualifications

• Masters degree or equivalent is required.
• 1-5 years of management experience preferred; strong leadership skills.
• Familiarity with medical billing, medical coding, and clinical terminology.
• Experience with UCHealth Epic is a plus.
• HIPAA training or equivalent compliance knowledge.

Responsibilities

• Open clinic on schedule and ensure staffing and clean, safe facilities.
• Supervise, train, and monitor quality and production of clinic staff.
• Develop monthly staff schedules and review timecards for payroll input.
• Balance cash drawer and ensure accurate cash handling.
• Ensure staff are trained and equipped to perform roles.
• Communicate and enforce company policies and procedures.
• Address performance and disciplinary issues as needed.
• Monitor supply inventories and place orders for necessary supplies.
• Interact with patients, review feedback, and address service issues.
• Identify community marketing opportunities and engage staff accordingly.
• Inspect and coordinate facilities and equipment maintenance and vendor services.
• Perform back-up front-end registration or clinical tasks during peak times.
• Organize meetings and compile reports for administrators.

Skills

Staff supervision

Employee training

Customer service

Scheduling & payroll input

Policy compliance

Front desk registration

Problem solving

Education

Masters degree or equivalent

Tools

UCHealth Epic

Job description

Job Description

Job Summary: Responsible for day-to-day operations of the clinic. Coordinates and supervises operation and duties of Medical Assistants and Receptionist staff.

Primary Job Duties

• Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean.
• Select, train, supervise, and monitor quality and production levels of clinic staff.
• Develop monthly staff schedule, review timecards, and provide input to payroll calculation to the Administrator.
• Assure cash drawer is balanced.
• Assure staff is adequately trained and equipped to perform their jobs.
• Communicate and ensure compliance with company policies and procedures.
• Address performance and disciplinary issues.
• Monitor supply inventories and order all supplies.
• Interact with patients, review patients feedback, and address patient service issues.
• Identify community marketing opportunities and engage staff in grassroots marketing.
• Inspect and maintain records on facilities and equipment.
• Coordinate facility and equipment maintenance and other vendor services.
• Perform front-end registration and/or clinical tasks as a back-up in case of absence or high demand.
• Organize and Attend Meetings
• Compile Reports and submit to appropriate persons

Job qualifications

• Masters degree or equivalent and 3-5 years management experience.
• Familiarity with medical billing systems, medical coding, and basic medical terminology.
• Experience with UChealth Epic.
• Understand and be competent to perform the front desk registration and medical assistant position, and care coordination
• Complete training in HIPAA, and other clinical/administrative issues.
• Proficient to use and train others in common PC applications including Internet, Email, and Microsoft Office.
• Superior customer service skills to handle escalated issues.
• Ability to supervise, train, and evaluate new and current staff.