Clinical Office Manager

Sunrise Health Care, PC; Colorado Springs (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Health insurance

Job summary

A healthcare clinic in Colorado Springs is seeking a qualified individual to manage daily operations. Responsibilities include supervising staff, ensuring compliance with policies, and interacting with patients for optimal service delivery. Candidates should have a Master's degree and at least 3-5 years of management experience in a healthcare setting. Familiarity with medical billing and coding is essential, along with superior customer service skills. The role offers competitive benefits including health insurance and a 401(k).

Qualifications

• 3-5 years of management experience required.
• Familiarity with medical terminology is essential.
• Must complete training in HIPAA and administrative issues.
• Understand and be competent to perform front desk registration and medical assistant positions, and care coordination.
• Complete HIPAA and other clinical/administrative training.
• Proficient with common PC applications including Internet, Email, and Microsoft Office.
• Superior customer service skills to handle escalated issues.
• Ability to supervise, train, and evaluate staff.

Responsibilities

• Oversee day-to-day clinic operations and staffing.
• Train and supervise clinic staff effectively.
• Ensure compliance with company policies and maintain service quality.
• Assure cash drawer is balanced.
• Ensure staff are trained and equipped to perform their jobs.
• Communicate and ensure compliance with company policies.
• Address performance and disciplinary issues.
• Monitor supply inventories and order all supplies.
• Interact with patients, review feedback, and address service issues.
• Identify community marketing opportunities and engage staff in grassroots marketing.
• Inspect and maintain records on facilities and equipment.
• Coordinate facility and equipment maintenance and vendor services.
• Perform front-end registration and/or clinical tasks as a back-up.
• Organize and attend meetings.
• Compile reports and submit to appropriate persons.

Skills

Management

Customer service

Medical billing systems

Medical coding

PC applications

Microsoft Office

Customer service

Supervise staff

Education

Master's degree or equivalent

Tools

UCHealth Epic

Microsoft Office

Job description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance

Job Summary

Responsible for day-to-day operations of the clinic. Coordinates and supervises operation and duties of Medical Assistants and Receptionist staff.

Primary Job Duties

• Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean.
• Select, train, supervise, and monitor quality and production levels of clinic staff.
• Develop monthly staff schedule, review timecards, and provide input to payroll calculation to the Administrator.
• Assure cash drawer is balanced.
• Assure staff is adequately trained and equipped to perform their jobs.
• Communicate and ensure compliance with company policies and procedures.
• Address performance and disciplinary issues.
• Monitor supply inventories and order all supplies.
• Interact with patients, review patients feedback, and address patient service issues.
• Identify community marketing opportunities and engage staff in grassroots marketing.
• Inspect and maintain records on facilities and equipment.
• Coordinate facility and equipment maintenance and other vendor services.
• Perform front‑end registration and/or clinical tasks as a back‑up in case of absence or high demand.
• Organize and attend meetings.
• Compile reports and submit to appropriate persons.

Job Qualifications

• Master's degree or equivalent and 3‑5 years management experience.
• Familiarity with medical billing systems, medical coding, and basic medical terminology.
• Experience with UCHealth Epic.
• Understand and be competent to perform the front desk registration and medical assistant position, and care coordination.
• Complete training in HIPAA, and other clinical/administrative issues.
• Proficient to use and train others in common PC applications including Internet, Email, and Microsoft Office.
• Superior customer service skills to handle escalated issues.
• Ability to supervise, train, and evaluate new and current staff.