Office Manager

CENTERS FOR FOOT & ANKLE CARE LLC; Milford (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

CENTERS FOR FOOT & ANKLE CARE LLC in Milford, OH seeks an experienced Office Manager to lead day-to-day operations in a medical office, ensuring smooth administrative processes and exceptional patient care.

The role requires strong organizational skills, healthcare knowledge, and the ability to supervise front office staff, coordinate scheduling, billing, and HIPAA-compliant records management while supporting clinical teams.

Qualifications

• Experience in medical office management or similar healthcare administrative role.
• Strong understanding of medical billing, insurance, and healthcare regulations.
• Excellent communication and interpersonal skills.
• Proficiency with healthcare software and EHR systems.

Responsibilities

• Oversee daily operations of the medical office, including scheduling and patient flow.
• Supervise front office staff and support personnel, providing leadership and training.
• Ensure a positive patient experience from scheduling to billing.
• Coordinate billing, insurance verification, and patient inquiries.
• Maintain compliant health information management and privacy practices.
• Manage relationships with medical suppliers and oversee office facilities.

Skills

Communication

Organization

Leadership

Interpersonal skills

Healthcare knowledge

Medical billing knowledge

Education

Bachelor's degree in Healthcare Administration, Business Administration, or related field

Job description

Description

Job Summary

We are seeking an experienced and dedicated Office Manager to join our medical office team. The Office Manager will play a crucial role in ensuring the smooth and efficient day-to-day operations of the office, with a focus on providing exceptional patient care and support to our medical staff. This role requires strong organizational skills, healthcare knowledge, and the ability to manage administrative processes in a medical setting.

Key Responsibilities

• Office Operations: Manage and oversee the daily operations of the medical office, including scheduling, patient flow, and administrative processes.
• Team Management: Supervise front office staff and support personnel, providing leadership, training, and support to ensure a high level of patient service and operational efficiency.
• Patient Experience: Ensure that patients receive a positive and efficient experience, from appointment scheduling and check-in to follow-up and billing.
• Appointment Scheduling: Oversee appointment scheduling, manage patient calendars, and optimize scheduling to minimize wait times and maximize provider efficiency.
• Billing and Insurance: Coordinate billing and insurance processes, including verifying patient insurance coverage and resolving billing inquiries.
• Health Information Management: Maintain and manage patient medical records, ensuring compliance with privacy and confidentiality regulations.
• Vendor and Supplier Management: Establish and maintain relationships with medical suppliers, ensuring timely procurement of medical supplies and equipment.
• Regulatory Compliance: Ensure compliance with healthcare regulations and standards, including HIPAA, and oversee the implementation of policies and procedures.
• Facilities Management: Maintain a clean, organized, and safe medical office environment, ensuring compliance with healthcare safety and infection control protocols.
• Technology and Equipment: Oversee the functioning of medical equipment and technology in the office, coordinating IT support as needed.
• Other duties as assigned

Requirements

Qualifications

• Bachelor's degree in healthcare administration, business administration, or a related field (preferred).
• Proven experience in medical office management or a similar healthcare administrative role.
• Strong understanding of medical billing, insurance, and healthcare regulations.
• Excellent communication and interpersonal skills.
• Proficiency in healthcare software and electronic health records (EHR) systems.
• Leadership and team management skills.
• Strong organizational and multitasking abilities.