Office Manager

Beyond Podiatry; Glenview (IL); On-site; USD 55,000 - 85,000; Full time

Job summary

Beyond Podiatry in Glenview, IL is seeking an experienced Office Manager to oversee day-to-day operations of our medical office and support our clinical team. The role emphasizes organization, HIPAA compliance, billing proficiency, and leadership of front office staff, with duties spanning appointments, patient experience, and vendor relations.

This position offers the opportunity to contribute to a patient-focused practice while ensuring efficient operations across local offices.

Qualifications

• Experience in medical office management or similar healthcare administrative role.
• Strong communication and interpersonal skills for patient care.
• Knowledge of medical billing, insurance, and healthcare regulations.

Responsibilities

• Oversee daily medical office operations including scheduling and patient flow.
• Lead front office staff and ensure high patient service standards.
• Manage appointment scheduling and minimize patient wait times.
• Coordinate billing and insurance processes and respond to inquiries.
• Maintain patient records with HIPAA compliance.
• Liaise with medical suppliers and manage procurement of supplies.
• Ensure regulatory compliance and implement office policies.
• Maintain clean, organized, and safe office environment.
• Oversee office technology and coordinate IT support as needed.
• Travel between local offices as required.

Skills

Excellent communication and interpe r

Education

Bachelor's degree in healthcare administration, business administration, or a related field

Tools

EHR software

Healthcare software

Job description

Job Summary:

We are seeking an experienced and dedicated Office Manager to join our medical office team. The Office Manager will play a crucial role in ensuring the smooth and efficient day-to-day operations of the office, with a focus on providing exceptional patient care and support to our medical staff. This role requires strong organizational skills, healthcare knowledge, and the ability to manage administrative processes in a medical setting.

Key Responsibilities:

• Office Operations: Manage and oversee the daily operations of the medical office, including scheduling, patient flow, and administrative processes.
• Team Management: Supervise front office staff and support personnel, providing leadership, training, and support to ensure a high level of patient service and operational efficiency.
• Patient Experience: Ensure that patients receive a positive and efficient experience, from appointment scheduling and check-in to follow-up and billing.
• Appointment Scheduling: Oversee appointment scheduling, manage patient calendars, and optimize scheduling to minimize wait times and maximize provider efficiency.
• Billing and Insurance: Coordinate billing and insurance processes, including verifying patient insurance coverage and resolving billing inquiries.
• Health Information Management: Maintain and manage patient medical records, ensuring compliance with privacy and confidentiality regulations.
• Vendor and Supplier Management: Establish and maintain relationships with medical suppliers, ensuring timely procurement of medical supplies and equipment.
• Regulatory Compliance: Ensure compliance with healthcare regulations and standards, including HIPAA, and oversee the implementation of policies and procedures.
• Facilities Management: Maintain a clean, organized, and safe medical office environment, ensuring compliance with healthcare safety and infection control protocols.
• Technology and Equipment: Oversee the functioning of medical equipment and technology in the office, coordinating IT support as needed.
• Other duties as assigned
• Travel between local offices

Requirements

Qualifications:

• Bachelor's degree in healthcare administration, business administration, or a related field (preferred).
• Proven experience in medical office management or a similar healthcare administrative role.
• Strong understanding of medical billing, insurance, and healthcare regulations.
• Excellent communication and interpersonal skills.
• Proficiency in healthcare software and electronic health records (EHR) systems.
• Leadership and team management skills.
• Strong organizational and multitasking abilities.