Clinical Office & Logistics Coordinator

Adams Clinical, Inc.; Watertown (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Health savings account

Life insurance

Paid time off

Parental leave

Job summary

Adams Clinical, Inc. in Watertown, MA is seeking a Clinical Office Coordinator to oversee daily office operations in a collaborative clinical setting. You will be the central point of contact for site leadership, clinicians, research staff, participants, and visitors.

The role requires strong organization and communication, coordination across teams, and the ability to de-escalate safety concerns, while ensuring sponsor-ready spaces and smooth participant flow. MS Office proficiency is essential.

Qualifications

• Strong organizational skills and ability to manage multiple priorities.
• Excellent written and verbal communication.
• Welcoming, professional demeanor in a regulated clinical setting.
• Experience in clinical research environment preferred.

Responsibilities

• Welcome and check in participants and visitors, ensuring a professional environment.
• Serve as primary site communications contact and manage front desk tasks.
• Respond to safety or behavioral concerns as first point of contact and de-escalate as needed.
• Coordinate scheduling, appointment reminders, and transportation for participants.
• Maintain clean, sponsor-ready exam rooms and shared spaces.
• Support onboarding logistics for new staff and liaise with vendors.

Skills

Front Desk

Participant Check-In

De-escalation

Office Coordination

MS Office Suite

Tools

Microsoft Office Suite

Job description

Adams Clinical, Inc. in Watertown, MA is seeking a Clinical Office Coordinator to oversee daily office operations in a collaborative clinical setting. You will be the central point of contact for site leadership, clinicians, research staff, participants, and visitors.

The role requires strong organization and communication, coordination across teams, and the ability to de-escalate safety concerns, while ensuring sponsor-ready spaces and smooth participant flow. MS Office proficiency is essential.